“I have been shopping at the West Covina (CA) store about two years. The manager, Fred, and employee, Natalie, always go out of their way to provide great customer service. They are knowledgeable about the clothing the store features and provide great recommendations on business/casual dress attire. Both of them are excellent DXL customer service represetatives and treat their customers like clients.If you are tired of the stores with one rack of big and tall clothes, DXL will not disappoint. The whole store is made for you. From swimming trunks to casual clothes to business suits. They've got it all.Big thanks to DXL and its great employees.”
11AM - 8PM
1052 Plaza Dr, West Covina
Shoe Stores
“When I first walked in the service was super SUPERRRR slow so I left and came back and one of the workers Bryan was helping people so quickly. He had great customer service. He gave me multiple options and was trying to sell me on each shoe. Fantastic salesman!”
“On 12/5/21 I was on a mad hunt for black Doc Marten 1460 Pascal boots for my daughter's birthday present. Everywhere was sold out in her size. I called Journeys and was kindly assisted over the phone. I hurried over to the store and was immediately greeted by a really nice associate in a green sweater. (Unfortunately, I didn't get her name. If you remember us, my daughter was wearing a softball uniform!) She brought out the boots, unwrapped them, assisted my daughter with trying them on, suggested some socks, wrapped the boots back up, and handled the check out. Start to finish, less than 15 minutes. She was relatable, friendly, so willing to help SELL a pair of shoes. Even my teen daughter commented on what an easy process it was and what great customer service we received. Thank you!”
“I went here the last time and the suits and oufits were great. They have a variety of outfits and ties, belts and shoes that it is at a good price and also the materials from the outfits was great. The lady was helpful and respectful. She even gives a percentage off the price.”
11AM - 8PM
112 Plaza Dr SUITE 2504, West Covina
Shoe Stores
“Whenever I'm in this mall, I stop by to see what grabs my attention. Off Broadway is like a really nice WSS. Excuse the lousy example. But I really like that they have a huge variety! You pick your own size and they have a few seats and mirrors to help you find the right fit. Staff is always helpful and happy. I come here often. Good deals and they also have hats and other apparel. So shout out to the workers for always giving me a good experience. Keep it up”
“This place is awesome. They have a large selection of all types of shoes (casual, running, hiking, etc.,) at really good quality and price. The people who work there may not be the friendliest but their service is quick and efficient which, to me, is more important. I'll definitely come back here again.”
“I was only headed toward Baskin Robbins but since I wasn't in a hurry and I'd never been in this store I walked in. I was pleasantly surprised at the prices! I got 2 really good quality tshirts for my son for only $6 each and there were lots of packs of underwear for amazing prices. I got 2 boxes of Michael kors 3 pk for only $15/ pack. I would never buy these at retail prices but here it's great! The man who helped me was really nice and said they have plenty of stock. Come by and get some nice finds! It's located in the strip mall with the new Chinese market SF market across from Nogales High.”
“Great prices on shoes and clothes. But buy it when you see it because it won't be there the next time you visit ? These cuuuute wedges were $40 each, had to get both colors They're very comfy too.”
11AM - 8PM
112 Plaza Dr, West Covina
Shoe Stores
“I was visiting West Covina for the first time and had never been to a Tilly's before, but after this experience, I would love to go again! When I first walked in, I was greeted very warmly by a sales associate named Khalifa, and he is one of the best salespeople I've ever had greet and help me! From the start, he was very charming, funny, and very stylish! The actual store was very nice, I ended up buying a few shirts, mostly inspired by Khalifa's vintage look that day! Overall, a great store that had some great workers, and some great clothes! Would love to go again!”
“The two girls working on April 29,2023 around 12pm were two of the most sweetest girls ever; they made the environment beyond welcoming. Great customer service! Very clean and organized store as well.”
“Shoutout to Julia for the tremendous customer service! I was walking by and saw a shoe displayed that I wanted. They did not have my size, but Julia help me locate it at another Shoe Palace!”
10AM - 9PM
112 Plaza Dr, West Covina
Shoe Stores
“Got some beautiful rhinestone slides last week. I just don't like that their sizes run narrow. They have very cute styles but you're limited to certain styles if you have wide feet like me.”
“This store is conveniently located inside of the West Covina Plaza. Parking is easy if you park in the back of the Plaza. This is a very clean and modern looking shop. It also sells a lot of unique and fashionable items, from small to big. This Italian design shop has its famous shoe designs for both men and women. Plus, it has a lot of masks and jewelry, hair accessories to look sharp and fancy, even just for window shopping, it is fun to visit.”
“Ok I'm not one to try new things but...It wasn't until I tried on a pair of these shoes. Omg the difference on my feet and back was like night and day. No more lower back I pain like I get with regular tennis shoes or the ones I have with inserts. Like I'm walking on a cloud! Now everyone in the family is wearing them.”
11AM - 8PM
448 Plaza Dr, West Covina
Shoe Stores
“Noely thank you I had recently purchased a pair of timberland boots when I bought them the man said they would stretch out but for the 20 mins I had them on they were still to painful and if I spent that much money on a pair of shoes I would expect no pain iam a 9 wide in women and I had to get a 10 for my foot to fit.I decided to return them cause my foot was swelling up journey said they only exchange or store credit cause I wore them for 20 mins I was upset however noely was kind to help even though at first I was kinda aggressive but she found a solution for my situation and iam very greatfulAt first I didn't wanna go back to journeys but because of her and the way she helped my situations I would return to journeys hoping to find more like her thank you again noely”
“I have been here a couple times an never had a negative experience...the people here are always helpful and always happy to greet you when there near the entrance...this store is spacious and has lots of selections on your favorite brands...pro tip if you have the DSW app and it's cheaper online through DSW.com they will price match the cheaper cost in store... I also had a coupon on the app so I got 25 % off on my entire purchase which was surprisingly nice too and unexpected. I would definitely recommend this store/location and thank you for making my visit a pleasant shopping experience...I will be back! ;)”
11AM - 8PM
2054 Plaza Dr, West Covina
Shoe Stores
“Went in today and was helped out by Gigi. Omgsh she was amazing and so helpful. I tried on a few different new balances and each time she was so nice about it and gave me her honest opinions on all of them. She was great to talk to and just so friendly. Thank you so much for making my shoe shopping that much easier. You rock girl.”
11AM - 7PM
693 Plaza Dr, West Covina
Shoe Stores
“Went in looking for a certain pair of sneakers and was lucky enough to get the last pair in the size I needed. Staff was welcoming and helped as soon as I set foot in the store. 10/10 amazing customer service!”
“I bought this really cute black and white skirt with the matching top, bought it in large just in case it ran small. It does run small by a lot, super cute an all but way too small it seems as if it wasn't meant for a curvy body.”
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“Great service, store, atmosphere, came here to look for husband’s suit for our wedding and it was our first and only stop needed! They knew his size just by looking at him!”