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“Good mix of new items. Customer service was spot on, didn’t hover which I hate but were very helpful and present. My only complaint is that I spent over $600 why does corporate charge me for a Bag!!!”
“Came in for an exchange with hesitation because I didn’t have my receipt, Matt was SUPER friendly and helpful made it into an easy exchange. I didn’t feel hurried thank you Matt for providing me your best costumer service I appreciate it.”
“I was only headed toward Baskin Robbins but since I wasn't in a hurry and I'd never been in this store I walked in. I was pleasantly surprised at the prices! I got 2 really good quality tshirts for my son for only $6 each and there were lots of packs of underwear for amazing prices. I got 2 boxes of Michael kors 3 pk for only $15/ pack. I would never buy these at retail prices but here it's great! The man who helped me was really nice and said they have plenty of stock. Come by and get some nice finds! It's located in the strip mall with the new Chinese market SF market across from Nogales High.”
11AM - 9PM
112 Plaza Drive Ste 2504, West Covina
Shoe Stores
“Whenever I'm in this mall, I stop by to see what grabs my attention. Off Broadway is like a really nice WSS. Excuse the lousy example. But I really like that they have a huge variety! You pick your own size and they have a few seats and mirrors to help you find the right fit. Staff is always helpful and happy. I come here often. Good deals and they also have hats and other apparel. So shout out to the workers for always giving me a good experience. Keep it up”
“Noely really helped with my needs even with like 8 people asking for a return or a pair swap. Despite this she still gave me the undivided attention, patiently. And check this out, yall even had a tape measurer to use on the baby ugg bootz!!!! man thanks. shoes came in today, she should grow into them. just like the trapper i got her. thanks. Giver Noely a raise.”
“They have great shoes and really good prices. My son goes through shoes like crazy but he loves his Nikes and other pricy brand. I get there here and save a ton of money. There isn't a bunch of sales People following you around. All the shoes are out and no one has to "go in the back" to find anything. I love this place.”
“One of the very few places that you can still shop that provides excellent customer service . The staff is always willing to do the little extras that aren't found anywhere else to make your shopping experience a good one.”
11AM - 9PM
112 Plaza Dr, West Covina
Shoe Stores
“I was visiting West Covina for the first time and had never been to a Tilly's before, but after this experience, I would love to go again! When I first walked in, I was greeted very warmly by a sales associate named Khalifa, and he is one of the best salespeople I've ever had greet and help me! From the start, he was very charming, funny, and very stylish! The actual store was very nice, I ended up buying a few shirts, mostly inspired by Khalifa's vintage look that day! Overall, a great store that had some great workers, and some great clothes! Would love to go again!”
“I love shopping at Journeys since last year visits was not very pleasant for customers service until today . The staff members were very helpful and attentive by far ! They Help me get a last minute gift for a friend! Very friendly and helpful staff,. Also the manager was so nice and helpful helping with different ideas for a gift for my friend! I really appreciate it her she made my day I believe her name was Miriam . Again thank you! my friend loved her gift 😊”
“I have been here a couple times an never had a negative experience...the people here are always helpful and always happy to greet you when there near the entrance...this store is spacious and has lots of selections on your favorite brands...pro tip if you have the DSW app and it's cheaper online through DSW.com they will price match the cheaper cost in store... I also had a coupon on the app so I got 25 % off on my entire purchase which was surprisingly nice too and unexpected. I would definitely recommend this store/location and thank you for making my visit a pleasant shopping experience...I will be back! ;)”
11AM - 9PM
238 Plaza Drive, West Covina
Shoe Stores
“Esmeralda was amazing! Such a beautiful name by the way. 😊💚
As soon as we walked in she greeted us and asked if we were looking for anything in particular. She was friendly, patient, and very knowledgeable. There was this super cute bag chain that caught my eye and I just had to have it! Even better that it was on sale! 🐻🩷👜 Aldo always has some great merch. Everything is of good quality and stylish. Can't get enough of these bear bag chains though!!! Thank you!!! 🥰”
“Great customer service!! I was helped by 2 wonderful young ladies. They were nice patient helpful…. I believe was one young lady name was Ayrie she was so pleasant! I’m big on customer service an those girls gave it! I will go back just because of them”
11AM - 9PM
112 Plaza Dr, West Covina
Shoe Stores
“I love this store, finally a dressy casual shoe store. And the prices are great!! One of the boots Iiked didn't have my size, but other than that I really like what they have over all. The Staff was great, and friendly. I happen to go right before closing so I didn't have much time to get more shoes/ sandals. I will definitely return again to buy more shoes!!”
10AM - 9PM
112 Plaza Dr, West Covina
Shoe Stores
“Got some beautiful rhinestone slides last week. I just don't like that their sizes run narrow. They have very cute styles but you're limited to certain styles if you have wide feet like me.”
“The two girls working on April 29,2023 around 12pm were two of the most sweetest girls ever; they made the environment beyond welcoming. Great customer service! Very clean and organized store as well.”
“I just want to say thank you to Fernando for helping us the first time we visited. He was able to let us know the promotions too good to skip on, the buy a bag and get two bag accessories for free.
I also liked his style on what he did to his personal Jibbitz on his bag. So, the second time I visited, I mentioned it to him because I wanted to see what actual ones he used. He personally gave me two of his! The two are on my small tote bag around my Badtz Maru (the only non-croc item). I used one to hold it up. Thank you Fernando!!!! Love it!
The second visit, he also helped me with. I bought a medium tote bag this time as a gift for someone (with two free bag accessories ). The lady working there that day also helped me with my purchase by ringing me up along with the promotions of the Jibbitz. Thanks!!!”
“Gigi the store manager is the best. She made my shopping experience an excellent one. She stepped in when the shoes I ordered for in-store pick up could not be located. She went above and beyond to remedy the situation. A few days later I had my shoes. I will definitely return to this location because of Gigi!!!”
“I bought this really cute black and white skirt with the matching top, bought it in large just in case it ran small. It does run small by a lot, super cute an all but way too small it seems as if it wasn't meant for a curvy body.”
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“It only took us about 15 minutes to find exactly what we were looking for. The owner has an incredible eye for matching suits and understanding what works best for each customer. With more than 20 years of experience, his professionalism, attention to detail, and genuine passion for his craft really stand out. He made the entire process easy, efficient, and enjoyable.”