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“I had no idea they were local, I have a few of their blazers and I always get compliments.
I absolutely love their stuff, and if you like to stand out, then MONDO is for you.”
11AM - 9PM
1052 Plaza Dr, West Covina
Shoe Stores
“Came in for an exchange with hesitation because I didn’t have my receipt, Matt was SUPER friendly and helpful made it into an easy exchange. I didn’t feel hurried thank you Matt for providing me your best costumer service I appreciate it.”
“Whenever I'm in this mall, I stop by to see what grabs my attention. Off Broadway is like a really nice WSS. Excuse the lousy example. But I really like that they have a huge variety! You pick your own size and they have a few seats and mirrors to help you find the right fit. Staff is always helpful and happy. I come here often. Good deals and they also have hats and other apparel. So shout out to the workers for always giving me a good experience. Keep it up”
“Brenda was so helpful. She helped us find different options that suited my boyfriend's style, fit, and preferences. And she did a great job dividing her time between different customers so that we didn't have to wait long for our questions. She gave great style advice as well!”
“One of the very few places that you can still shop that provides excellent customer service . The staff is always willing to do the little extras that aren't found anywhere else to make your shopping experience a good one.”
“They have great shoes and really good prices. My son goes through shoes like crazy but he loves his Nikes and other pricy brand. I get there here and save a ton of money. There isn't a bunch of sales People following you around. All the shoes are out and no one has to "go in the back" to find anything. I love this place.”
11AM - 9PM
112 Plaza Dr, West Covina
Shoe Stores
“I was visiting West Covina for the first time and had never been to a Tilly's before, but after this experience, I would love to go again! When I first walked in, I was greeted very warmly by a sales associate named Khalifa, and he is one of the best salespeople I've ever had greet and help me! From the start, he was very charming, funny, and very stylish! The actual store was very nice, I ended up buying a few shirts, mostly inspired by Khalifa's vintage look that day! Overall, a great store that had some great workers, and some great clothes! Would love to go again!”
“Noely really helped with my needs even with like 8 people asking for a return or a pair swap. Despite this she still gave me the undivided attention, patiently. And check this out, yall even had a tape measurer to use on the baby ugg bootz!!!! man thanks. shoes came in today, she should grow into them. just like the trapper i got her. thanks. Giver Noely a raise.”
“The two girls working on April 29,2023 around 12pm were two of the most sweetest girls ever; they made the environment beyond welcoming. Great customer service! Very clean and organized store as well.”
“I was only headed toward Baskin Robbins but since I wasn't in a hurry and I'd never been in this store I walked in. I was pleasantly surprised at the prices! I got 2 really good quality tshirts for my son for only $6 each and there were lots of packs of underwear for amazing prices. I got 2 boxes of Michael kors 3 pk for only $15/ pack. I would never buy these at retail prices but here it's great! The man who helped me was really nice and said they have plenty of stock. Come by and get some nice finds! It's located in the strip mall with the new Chinese market SF market across from Nogales High.”
10AM - 9PM
2054 Plaza Dr, West Covina
Shoe Stores
“Gigi the store manager is the best. She made my shopping experience an excellent one. She stepped in when the shoes I ordered for in-store pick up could not be located. She went above and beyond to remedy the situation. A few days later I had my shoes. I will definitely return to this location because of Gigi!!!”
“Great customer service!! I was helped by 2 wonderful young ladies. They were nice patient helpful…. I believe was one young lady name was Ayrie she was so pleasant! I’m big on customer service an those girls gave it! I will go back just because of them”
“I bought this really cute black and white skirt with the matching top, bought it in large just in case it ran small. It does run small by a lot, super cute an all but way too small it seems as if it wasn't meant for a curvy body.”
10AM - 9PM
112 Plaza Dr, West Covina
Shoe Stores
“Got some beautiful rhinestone slides last week. I just don't like that their sizes run narrow. They have very cute styles but you're limited to certain styles if you have wide feet like me.”
“Esmeralda did a phenomenal job with hospitality and customer service. Being really careful and detailed packaging my products and was highly appreciated. And her kind supportive energy. Cheers!”
11AM - 9PM
448 Plaza Dr, West Covina
Shoe Stores
“Noely thank you I had recently purchased a pair of timberland boots when I bought them the man said they would stretch out but for the 20 mins I had them on they were still to painful and if I spent that much money on a pair of shoes I would expect no pain iam a 9 wide in women and I had to get a 10 for my foot to fit.I decided to return them cause my foot was swelling up journey said they only exchange or store credit cause I wore them for 20 mins I was upset however noely was kind to help even though at first I was kinda aggressive but she found a solution for my situation and iam very greatfulAt first I didn't wanna go back to journeys but because of her and the way she helped my situations I would return to journeys hoping to find more like her thank you again noely”
“I have been here a couple times an never had a negative experience...the people here are always helpful and always happy to greet you when there near the entrance...this store is spacious and has lots of selections on your favorite brands...pro tip if you have the DSW app and it's cheaper online through DSW.com they will price match the cheaper cost in store... I also had a coupon on the app so I got 25 % off on my entire purchase which was surprisingly nice too and unexpected. I would definitely recommend this store/location and thank you for making my visit a pleasant shopping experience...I will be back! ;)”
“Yesterday I went to go pick up my free gym bag unfortunately I was unable to get one. I made a phone call on Sunday. Tell the lady over the phone that I couldn’t pick it up that I’d pick it up on Tuesday when I got there to pick it up they said they didn’t have my free gym bag, but I wanna give a big shout out to Stephanie Her great customer service she was able to give me a 15% discount if I wanted anything I was able to get a purse and I was happy thanks to Stephanie for the great customer service. I’m still sad that I wasn’t able to get my free gym bag. I don’t remember who I spoke to that day that said there was no problem. My gym bag will be waiting for me on Tuesday. Thank you and God bless you.”
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“I had an awesome experience at GQ! Wally, the owner, really knows his stuff. He measured me up, asked what I needed, and had me fully suited up—jacket, vest, shirt, pants, belt, socks, and shoes—all in about 20 minutes. I was blown away by how fast and easy it was. I had just come from Macy’s where I saw a jacket for over $500 and nearly had a heart attack. Wally hooked me up with everything I needed for way less, and I looked sharp. If you need a suit and don’t want to waste time or money, go see Wally. He’ll take care of you”