Brilliant Earth is the global leader in ethically sourced engagement rings, wedding rings, and fine jewelry. Their mission is to cultivate a more transparent, sustainable, compassionate, and inclusive jewelry industry. From natural and lab diamonds to gemstones, Brilliant Earth is dedicated to crafting stunning pieces designed for the big day and every day. Customers have had great experiences with the company's jewelry specialists at their showrooms in Los Angeles and Beverly Hills. The service is described as caring, helpful, and attentive, with no pressure to make a purchase. Clients appreciate the convenience of virtual consultations and the company's commitment to ethical and sustainable practices. Brilliant Earth's customer service has also been praised, with representatives going above and beyond to resolve any issues and ensure a positive experience. Customers have become lifetime supporters of the brand, drawn in by its values, beliefs, and exceptional designs with customization options.
Had an amazing experience at Brilliant Earth Beverly Hills. Beautiful location and showroom. Josselyn Ramirez was our sales consultant and somehow knew how to help me pick out the perfect and unique ring for my 38th wedding anniversary. My ring is stunning and Josselyn was incredibly knowledgeable and so sweet!
July 2026
I had honestly given up on brilliant earth after a bad experience with their customer service over the phone but Josselyn at the Beverly Hills location amended my opinion with her care and expertise. I’ll go back to brilliant earth only for her.
July 2026
We had such a wonderful experience with Jonah and Madison! They walked us through the 4 c’s of the ring and explained everything thoughtfully and thoroughly. Appreciate their expertise and advice!