Astound Broadband powered by Wave offers reliable internet service supported by dedicated local teams and 24/7 customer support. The company has been serving communities for years, providing services that help customers stay productive, informed, and entertained. Customers appreciate the professionalism and friendliness of technicians, highlighting efficient, neat, and thorough installations. Many reviews mention the technicians' helpfulness, with some going above and beyond to fix issues or improve service quality, often at no extra cost. Customers also value the company's commitment to making their lives better through customer-centered service. However, some concerns were raised about the app used for service management; it was described as small, hard to read, and difficult to understand, leading to feelings of vulnerability and limited control. Overall, users are satisfied with the service, praising the company's community focus, responsive support, and the quality of technician work, making Astound Broadband a trusted choice for internet needs.
Mr. Phoung is very professional and has expertise in his work. He diligently worked on our home internet issue which was complicated. It took his significant amount of time to resolve. Finally, he fixed the issue.
May 2026
He did an amazing job! Very friendly & helpful 😊
May 2026
Wonderful fast efficient and knows what’s he’s doing. Definitely would recommend his services to anyone
