The United States Postal Service located at 15030 Goldenwest Cir is a reliable and convenient post office serving the local community. It handles a wide range of mailing needs, including sending packages, buying money orders, and managing PO Boxes. Many customers appreciate the friendly and quick service provided by the staff, with recognizable faces like Hanh and David frequently praised for their helpfulness and professionalism. Although there can be lines, the staff works efficiently to keep wait times short, and customers often feel satisfied with the service they receive. The location also offers walk-in passport services, making it a popular choice for passport applications and renewals. Customers who come prepared with all necessary documents report smoother experiences, especially with the passport process, which involves reviewing paperwork, correcting minor errors, and processing applications in a timely manner. Staff are described as knowledgeable, enthusiastic, and accommodating, especially when clients follow instructions and arrive with complete documentation. Some reviews mention occasional delays or longer wait times, particularly when appointments run behind schedule, but overall, the staff is seen as dedicated and helpful. Even when issues arise, such as misplaced packages or scheduling delays, the team is reported to be apologetic and quick to resolve problems. Many customers continue to use this post office regularly because of its convenience, friendly atmosphere, and efficient service, making it a dependable location for mailing and passport needs.
Kim and her coworker were very nice, thank you for being pleasant and working quickly (:
July 2024
Bad customer service, arrived for my passport appointment guy said he couldn’t help me out because he was helping out other customers that didn’t have appointment.
May 2024
Disrespectful staff that just stands around talking and doesn't attend to customers waiting. Don't waste your time here.
