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“Patrick was so helpful today! He assisted me in choosing the right coolant for my vehicle and then proceeded to go outside and top off the coolant for me. Thank you ?”
“Robert was great! He really made sure I got what i needed and went above and beyond with customer service! Overall always a great experience with this store. Thank you!”
“Called to source a larger order of car batteries and Alex is the goat. Even though I didn’t buy from his location he helped me a ton in getting in contact with the other locations and coordinating a plan of action. I’ve done business with this location before and they are very personable and straightforward”
“Stephen and Joseph saved my bacon! I was having problems with my old 12v battery and brought it in for a check. Stephen pointed out that 10 years was overdue for a battery change and he was right. I brought it in the next day and, when I tried to disconnect the connector around the negative terminal, the terminal post snapped off. Joseph helped me out with a spray acid corrosion foam spray that helped me get the connector off. Then he tracked down the right battery for me and ordered it in. I picked up the replacement battery today, and after a bit of installation, my car was back to humming along like it used to! Many thanks, Stephen and Joseph!”
“Rick was so helpful and kind today. He was very good at explaining what I needed for my check engine light. He made it as simple as he could so I could understand it with my very small car knowledge.”
“This family owned business is truly hardworking and humble. Prices are honest and they take pride in Customer Service. Anytime i need assistance i call Endi Garcia, and he gets the job done efficiently. I am grateful for everything this business has done for my family and friends!”
“Eduardo is the man. He helped me last year and I was so happy to see him working today. He is very knowledgable and is great about providing good information. His customer services is out of this world, I am always skeptical when it comes to anything to do with cars. I don't get that feeling with Eduardo - he is a rare gem in this day and age.”
“I bought an LED lamp in the store today. Because I can't change it, I have to change it for Mr. Leslie in the store. Thank you very much. I will come to this store to buy other goods.”
“Came on and bought a group 24 deep cycle for a dump trailer. Went home and battery was dead. Employee said they were closing so bring it back tomorrow. Brought it back and still needed to be charged. No discount, no credit for wasting my time and labor when I run a business. Well this replacement one lasted 2 year and it’s bad. Called and no prorations and 1 year warranty. Corporate reached out and told me to bring the battery to George at SFS location. While the battery wasn’t replaced for free (didn’t expect it), he did provide a significant price reduction which was supposedly at cost. Lesson learned, only speak to George as he is the one who can fix issues. I appreciate the help and did raise the review due to the business making an effort.”
7:30AM - 9PM
6434 Eastern Ave, Bell Gardens
Battery Stores
“Great service. I was assisted by an associate named Francisco who tested my car battery and alternator and then recommended me a few great products to keep my vehicle running and clean. Thank you, Francisco, for your terrific service.”
“Brought in my dead battery from my Dodge Avenger on December 1, they charged it up, checked out and had it ready when I came by to pickup today December 5. All covered under warranty. Kevin even brought it out to my van for me...wow service.
Thank you
Mr. C. Hernandez”
“Called O'REILLY'S in San Gabriel and spoke with Trong. After calling the other guys and was informed that I would have to go to the junk yard or go to the Dealer to purchase the pigtail connector for the V-Tech and. or get it used from a Private party. NON- SENSE!! Trong The Man not only did he order it on the spot....I didn't have to stop was I was doing and run over there to pay for it. He just told me to come in and get it at 5 pm
Now that's customer service with a capital A". Came home, cut, spliced, dice, reconnected the 2 wires that were sticking out of the wire harness.
And that was all oShe Wrote. No more check engine light that read, p1259.”
“I like to thank Michael in 1210 W Beverly Blvd Montebello for helping me fixes my brake light and compartment air filter. He helps me resolve my car problems with experience and feels welcome walking into the store.”
“Edwin was extremely helpful on the phone and in person about questions I had for a part I was looking for my Mitsubishi Outlander. He was patient and extremely nice definitely recommend him to anyone who needs help and needs a bit of direction when it comes to learning about what parts for your car you need. 10/10! Give this man a raise”
“I bought one of their super start Extreme battery with a three-year warranty about ten months later my truck kept going into deep sleep mode despite recharging the battery, I brought it in and it tested good but showed it needed a charge, I told them I had already done so. they offered to swap it out with a new battery and extended the warranty. hopefully, this one lasts longer. but I am happy with their service.”
“Extremely nice people. They went above and beyond to making sure to make my uhall rental and return as easy and pleasant as possible.Hassle free. Would recommend for all your moving needs.”
“The customer service person in the store was so helpful, although they didn’t have the part I needed he helped me track down how I could get it on time and offered me options thank you so much, your customer service is on point.”
“Just started buying batteries here. Customer service is great. If they can help you they will direct you to someone that can. Very helpful and honest. I was asking about batteries on cars and equipment and the gentleman that was helping me was very patient answered all my questions and got me the right batteries. This is definitely best place to buy a battery.”
“Diego is awesome! He knew exactly what I needed and even helped me change my headlight. This kind of customer service is the reason I will drive by other auto parts stores to find an O’Reilly.”
“I have been renting with hybrid world for the past 2 years. I love their professionalism. The staff are also very friendly and helpful. They also resolve any issues quickly and efficiently , if you have any. If you want peace of mind with your service or rental go with them.”
7:30AM - 10PM
7839 Firestone Blvd, Downey
Battery Stores
“Appreciate Omar so much for helping me find the right light bulb and taking the time to install it in my car! You guys are incredibly amazing as a clueless car person”
“great auto parts, so nice and friendly help you with everything always go too them , they charge your barrery windshield wipers , and tif they dont have it they will find it or order u the part”
7:30AM - 10PM
6125 Florence Ave, Bell Gardens
Battery Stores
“Good service from Maricela, a specialist auto parts seller, who knows very well what she can offer you with the quality that one prefers or that one's pocket allows.”
7:30AM - 10PM
8720 Whittier Blvd, Pico Rivera
Battery Stores
“I purchased a battery in Aug and had to unfortunately have it replaced in Nov… The staff at the Pico Rivera store made this an easy transaction. Plus, once my battery was switched, they even offered to check and make sure the battery, alternator and starter we all working smoothly. So thankful for them taking their time.”
“Let's face it. Any time you have to go to the auto parts store, you know what's coming $$$. This Orielly's has friendly, helpful staff, so I keep coming back.”
“The gentleman at the front was very helpful, gave me multiple options for batteries, ended up getting the new vs the refurb battery, quick and easy, thanks for all your help!”
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“Very friendly staff and they do their best to help! Used to poor treatment from other auto parts so I was reluctant to walk in but was very pleasantly surprised with their incredible service. Would recommend this store specifically for anyone needing parts.”