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“Made an appointment and checked in when I arrived. I was assisted very quickly and Tommy was very helpful, informative & patient. I highly recommend him! I do suggest making an appointment, the walk in line was lengthy, for those who dont have too much time to wait.”
“Best customer service provided by Joselyn. My husband had his phone stolen therefore he needed to purchase a new one. Joselyn went above and beyond to show us how to locate his old phone Unfortunately we had no luck. The phone was turned off.”
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“This was one of the most positive experiences I've ever had at a T-Mobile in all of the 12 years I've been a customer. I upgraded and was assisted by Geo who helped me navigate with my old phone that had touch screen issues. Saying above and beyond sounds cliche, but that's exactly what he did. I was extremely happy with the phone and the customer experience. These upgrades take time but my wait was pleasant.”