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“The staff here is very helpful. I came in because I had a problem with my Google account on my Android phone. Jay sorted it out for me in just a few minutes and I was on my way. It wasn't even a Spectrum issue. I really appreciated his knowledge and willingness to help me out.”
“Best customer service provided by Joselyn. My husband had his phone stolen therefore he needed to purchase a new one. Joselyn went above and beyond to show us how to locate his old phone Unfortunately we had no luck. The phone was turned off.”
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“This was one of the most positive experiences I've ever had at a T-Mobile in all of the 12 years I've been a customer. I upgraded and was assisted by Geo who helped me navigate with my old phone that had touch screen issues. Saying above and beyond sounds cliche, but that's exactly what he did. I was extremely happy with the phone and the customer experience. These upgrades take time but my wait was pleasant.”