Classic Collision is a business established with a goal of offering quality service with integrity and honesty. Many customers highly recommend it, reporting that the repair work is done very well, perfectly, and smoothly, with a quick turnaround. The finished work is described as just like new, with paint that matches, making damage undetectable and cars looking brand new. The service team, including the paint repair and repair representatives, is frequently noted as very good, knowledgeable, friendly, efficient, and willing to go above and beyond. They are helpful, professional, and keep customers informed. However, experiences with the front desk are mixed. Some find the ladies at the front sweet and friendly. Other reviews strongly criticize the front desk, stating the people give random responses, seem not interested in giving full details, and are not good enough, which can cause delays. Customers advise always asking specific questions about the repair stage to resolve issues, particularly with insurance, as a lack of clear communication from the front desk can waste time. The business works with insurance companies and rental services, making the process easier. Overall, customer satisfaction is a priority, with many reporting a stress-free experience from drop-off to pick-up and superb, amazing service that provides peace of mind. While some front desk interactions need improvement, the quality of the actual collision repair and the helpfulness of the technical team lead many to state this is their go-to place.
Bumper was fixed perfectly. Just like new! I was very pleased with the quick turn around and customer service. Daniel and Luis did a great job and will recommend them to anyone I know that needs body work.
November 2023
Nice friendly professional clean and fast. Coffee was trash tho ?
September 2023
I highly recommend Classic Collison. From day 1, they were very helpful. Good service and communication! Didn't wait long for my vehicle to be fixed. Thank you
