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“Very helpful and efficient service!! I was sending a birthday package and Dimitris found the perfect package and did an excellent job packing my fragile items. Would highly recommend!”
“Best experience. Today is HOT. It was so nice to walk into this post office and we met with cool air. I had to send a package internationally, but I had no idea how to do it. I haven’t sent a package internationally in a long time. Mickey was incredible. He walked me through everything and assured me that we will get this package to its destination. I will be back!!!”
“OMG the 4930 Balboa Blvd, Encino, CA 91316 post office is so amazing it's much better compared to the damn Winnetka USPS office around the corner of my home were I'm still resolving an issue with a package I assume they lost and is stuck in pre shipment after mom dropped it off for me the staff is friendly and amazing and I love the place so clean and tidy if you live near by just do it go to that office drive the extra mile for great service don't get disappointed by stupid customer service the post office I mention above my review is worth it a great place”
“Greatest Post Office on earth. Seriously, the entire team from Lupe to Daniel to Raul have allowed me to grow my business faster than I had ever hoped.Looking for a Post Office with actually super friendly employees and great service? Well, turns out it exists and it’s nestled nicely within Topanga.My only concern is that the team seems to be understaffed and overworked since the new Postmaster took over. The team works as hard as humanly possible, but there are still limits to what can be reasonably accomplished with only one or two employees at the front, especially as we approach the busiest time of the year for packages and mail.Thank you team!Andy”
“KAREN is just AMAZING! I went to this store for a fingerprint, how friendly, helpful and skilled she was. After I missed my appointment because of lack of knowledge and horrible customer service at the Moorpark store, I highly recommend you all don't waste your time, even if you need to drive a little more to Simi Valley for the “Fieldprint”fingerprint appointment, just do it.”
“Postal service gentleman is friendly and helpful. PO closes between 1-2 pm on weekdays. Crowded parking lot. Watch out for unsafe motorists who make unsafe turns against the direction of traffic flow.”
“Dolly goes above and beyond expectations for helping her customers out with questions about packages and mail ! 100% will recommended her to anyone . She is the best with providing such kind customer service :)”
“Never crowded, always helpful, which is saying a lot for the USPS these days. Whenever we have the time to drive a bit farther to drop off a package, we stop here.”
“I always come here to drop off my packages and it’s always so easy and so fast. The workers are so nice (the man with the glasses is always very polite!! i forgot his name)”
“The Encino Post Office operates with a level of consistency and efficiency that’s increasingly rare. Under the management of Alfonso, the branch is well-organized and runs smoothly even during busy hours. Wait times are generally short, and the staff appear well-trained and focused on keeping things moving without unnecessary delays.
Alfonso maintains a visible presence and seems actively involved in daily operations, which likely contributes to the overall professionalism of the team. The counters are staffed appropriately, lines are managed efficiently, and any questions are handled clearly and without confusion.
It’s evident that this location benefits from strong leadership and attention to process. Compared to other branches I’ve visited, the Encino location stands out for being clean, orderly, and consistent. It’s a reliable place to take care of postal needs without hassle.”
“US Post Office on Rinaldi is a convenient neighborhood post office for the Porter Ranch area. Located in the shopping center near Rinaldi and Tampa, it’s easy to access and parking is usually very convenient.
Since the Amazon Fresh in the plaza closed, there are now many more available parking spaces, which makes visiting even easier.
The shopping center also has a variety of restaurants nearby, including sushi, Korean food, and pizza, so it’s easy to run errands and grab a meal at the same time.”
“I stopped by this USPS office to drop of an Amazon return. I been to the plaza this USPS office is in so many times but never knew there was a USPS here. I found parking easily since this office is in a plaza with many parking spots. When I walked inside the post office, there was no one in line so I was able to walk up and hand my package since everything was paid for already. I got my receipt and left, it was a simple and easy process.”
“Great experience overall! The staff was incredibly friendly and attentive, making us feel right at home. The rooms were clean and comfy, and the amenities were top-notch. Definitely would recommend for a nice getaway!”
“Keith was amazing.The post office was empty was my lucky day.......Oh don't tell everybody that. To my handicapped, mom and let her go to the front of the line.So nice, very refreshing feels like a small town, and I love it.I'm here for it”
“I was having a hard day, panicking about everything I had to get done and Brenda helped me. She just went that extra step to make it easier for me. I felt human and cared for. Which hardly ever (if ever) happens anymore. THANK YOU BRENDA!”
“Extremely efficient service for passport processing. The office was quiet and not crowded, which made for a stress-free experience. The staff were professional, patient, and had a great attitude. Everything went very smoothly—definitely the easiest time I've ever had getting a passport processed.”
“This is my second time stopping by. The first one was not good at all. Probably it is because it's almost 5pm and they're closing soon. The male postal worker must be tired and he is not happy to answer inquiries. The second time, I came Friday afternoon. There was a line but it went fast. This lady named Sandra helped me to make the transaction easy. She explained to me in detail the differences regarding the amount of each mailing options. With that, it helped me a lot to decide. I agree with a fellow Yelper - Sandra has been a great. Recommended.”
“I had the best experience at this facility. It was my first time sending a money order, and the clerk was most attentive and guided me through it. I made some mistakes at the beginning, and she cheered me up, helped me undo them, and even made sure I shipped it correctly. I was genuinely surprised by how nice this clerk was (I'm sorry, I should have remembered her name).”
“This is the USPS location I use most of the time because it’s the closest to my house. The staff are always super friendly and ready to explain anything I need help with. They have a small parking lot that can get busy at times you might have to wait a minute or two or circle back for a spot. Inside, there are only two or three service counters, but the staff work efficiently and keep the line moving, so wait times are rarely an issue. I’ve had to send packages internationally before, and any time I had questions about the forms or process, they helped me every step of the way with a smile on their faces. It’s a completely different experience compared to the Reseda location, where everyone always looks miserable. I 100% recommend this USPS location to anyone in the Winnetka area who needs to send mail.”
“I really like this location everyone is very helpful, this is my go to location they are opened later than other post offices and are always so helpful with anything you are mailing , packages or letters. They always send you in the right direction.”
“Veronica and Kayla deserve to be recognized for her outstanding customer service. I watched them greet every single customer with a genuine smile, and no matter how busy they were, the first words out of their mouth were, “Hi, I’m so sorry you had to wait.” That simple act of kindness and empathy immediately put people at ease.
Both have such a warm, positive personalities and treated everyone with patience, respect, and professionalism. It’s rare to see someone consistently make every customer feel welcomed and valued, especially during a busy day. USPS is fortunate to have an employees like Veronica and Kayla. They turned what could have been an ordinary trip to the post office into a genuinely pleasant experience.”
“Idk what ppl are talking about, I scheduled an appointment for my passport came in, lady at the desk was very kind turns out I was missing a copy and she was super helpful told me to just go down the street and get a copy, came back and was in and out in 15 minutes workers were all cordial and nice, much much better than any DMV or passport office I’ve ever been to definitely will come here next time”
“I rarely write reviews but I think this experience is noteworthy. When I first moved to West Hills almost a year ago, some of my packages got held up at this location, and I will be the first to say the vibe, attitude, and overall customer experience were lackluster to say the least. This morning I got a notification that a package was held at this location rather than my neighborhood West Hills office, and when I tell you I was dreading going to pick it up, it’s not an over-exaggeration. Then I walked in, and it felt like I was at a completely different post office. The vibe was kind, the attitudes were friendly, and the overall experience was super helpful. I don’t know who or what turned this location around, but they definitely deserve a raise. And a special thank you to Roger for going above and beyond today. I thought this package was lost for good, but it’s clear that not all heroes wear capes!”
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“I’ve always had a great experience with USPS. The staff are consistently kind, friendly, helpful, and patient. The service is reliable and affordable, and I’m always happy with the service I receive. Highly recommended!”