“I was looking for a specific type of bike, but Jodi mentioned another Urtopia bike that I might be interested in. I took a spin on both bikes and REALLY like the Urtopia. Jodi was helpful in every way and I’m thankful for his advice about the e-bike. It is absolutely awesome…thanks again Jodi!”
“I really liked the service and customer service from an emplyee named Elliot Stein. He is very friendly, able to provide me with a clear, professional and truthful opinion in choosing Jax's products. I bought a thermal cooled water bottle through his persuasion and even an extra tube that he professionally said that always keep a spare since he told me that there was a day he popped 3 of his spare tubes riding his old bike. I strongly believe this young man will succeed with his customer service skills and his persuasion to buy necessary things as he had his own experience.”
“Best bike shop in the area! My Canyon Ultimate was shifting very poorly, and I needed it fixed within a week for a long ride. They were able to accommodate my timeline, diagnosed the issue, and got everything running perfectly with an upgraded cassette. My bike has never shifted better. Their turnaround time was very reasonable, communication was transparent throughout, and the pricing was totally fair. Definitely worth the drive, even if you’re coming from farther away.”