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“We had a very different experience than I’m reading on other reviews. Our technician Brandon was great. He worked on our GE Cafe range. He was efficient and knowledgeable of the work that needed to be done. He made sure we were totally satisfied before he left.”
“Had called another place prior, but no response. They answered fast & were attentive to the issue right away. Good communication & friendly too. I honestly forgot what they fixed, but I got my computer fixed. It wasn’t the screen, it was something on the bottom. Idk, but definitely recommend. It’s working good, didn’t take too long to fix either.”
“I am satisfied withe the outcome. I recommend this repair shop. It’s just the location I got confused a little. It’s INSIDE the Santa ana plaza swap meet building.”
“I had issues with my iPhone charging. I brought my phone in and even though it's an older 7 model Robert worked on it to see if it was a minor issue and it was. He cleaned it and he said no charge because there were no repairs or replacements needed. Totally rare to find honest and gracious people. I'll definitely be back if I ever have any issues with any of my tech equipment.”
“Having my cell telephone go dead all of a sudden has been traumatic. Yes, traumatic. My entire life is contained in this one device, luckily backed up by Google. When the problem initially occurred, of course, I consulted with my carrier. This, predictably, resulted in my purchasing a more updated device. But, it was not until I consulted with Mark Holmes, the manager at the Chino, California location did I learn that the device is repairable. So, I returned the device and new case cover to my carrier, then returned to see Mark. Found out that the telephone simply needed a battery. However, after more challenges with the device, later learned that I also needed a new screen at the whopping cost of $349. While frustrating, Mark helped me through the process by filing an insurance claim for the cost. Well, all was said and done despite the frustration and time spent, Mark made doing so to be a much less negative experience.
The irony is that in my experience, techies are not known for their personable disposition. So, Mark was clearly the exception and obviously the reason why he was also the likely one chosen to be the store's manager. Mark made an otherwise traumatic experience lead to a positive outcome, not only because he resolved the multiple issues with the device but handled himself in such a customer friendly manner. Thank you.”
“Came to repair my son’s iPhone .Eddie is very knowledgeable, courteous and gives you a variety of screen options with very decent pricing. Will definitely start coming here for any future repairs that I may have.”
“Easy, efficient, trustworthy and reliable team and business. Definitely recommend to my friends and family. I’ll be coming back to fix issues I have with my future phones or tablets.”
“I needed a battery for my twenty year old BMW K1200LT motorcycle and Batteries Plus had it. The price was reasonable and I got an 18% discount just for signing up for texts !”
“Easy and quick battery replacement for my old iPhone 12 pro max. 20 mins to complete the job and another 10 mins to run the test. Price is very affordable with awesome service. Highly recommended!”
“Want to give a huge shoutout to Anthony! He came to my house & fixed my iPhone screen. With the hot weather in California right now, to have an amazing attitude & work ethic it doesn’t go unnoticed. He was very kind & diligent. Communicated throughout the day to let us know when he would arrive. Anthony was professional, informative & helpful! My phone is working beautifully again & I’m so grateful. Thanks again.”
“Mike is amazing! He explained everything clearly and was able to fix my camera quickly. I went to a few other repair shops before this and they quoted me much higher prices and said it could take more than 4 weeks, even though my issue was pretty simple. Mike was honest and the price was very reasonable. Super helpful and professional. Highly recommend! His shop is behind the plaza and there’s plenty of parking, which made it really convenient.”
“Was dealing with several stores trying to find a battery in stock. From Bay Area, but needed to change battery for my son in college in Orange County. Other stores not helpful, just said not in stock. Javier from the Santa Ana store also did not have in stock. But he went above and beyond and find it in stock at a store 40 minutes away. He connected with that store and his manager and was able to get it for me. a small delivery fee did not matter as he got it for me by the day I would arrive. I picked up and was able to change my son's battery and return the core the next day. Amazing service”
“Just picked up my JBL LX44 speakers and can’t say enough about how great they look and sound after Speaker Repair Pros restored them. Fair pricing and timely completion of the work. I would highly recommend them.”
“Little messy inside but brought an old Moto Z2 Play in to finalize my failed battery self install. Done when promised, phone looked as good as new and works fine. I'm happy.”
“Excellent service from start to finish! He arrived on time, diagnosed the issue quickly, and repaired my TV very efficiently. The TV now works perfectly smooth picture, great sound, no issues at all. What impressed me most is not only his skill but also his attitude. He’s such a kind, polite, and easygoing person who clearly cares about his customers. I truly appreciate his honesty and dedication. Definitely recommend him if you’re looking for a reliable and friendly TV technician!”
“I had the greatest experience with D&H. I brought my sewing machine in on a Saturday morning, got a call from them a few hours later, and before they closed at 4, I had a tuned up machine back in my possession. They were wonderful with communication, cost effective, and friendly people. I can't recommend them enough. And they have history to back them up too because I heard about them from my mother-in-law who has taken her vacuums there for many years.You will not regret working with D&H.”
“Took my IPHONE 11 here for a screen Repair. They competed the screen replacement in 10 minutes while I waited for a fair price. Even gave me a free screen protector as well!”
“Very nice and friendly owner. Fixed my wife’s phone faster than the timeframe he quoted which was a great surprise. Great pricing compared to other shops we got quotes from. Will be our go to place for any repairs!!”
“I recently got water damage on my MacBook and urgently needed to have the inside cleaned to give it the best chance of survival. I decided to go to Alice Computerworks because they don’t require reservations, and I didn’t have to wait or go through the lengthy procedures you get at the Apple Genius Bar. I brought my laptop in, and within an hour they had cleaned the inside of my MacBook. The service was super fast and the people there were very helpful.
If your laptop ever suffers water damage, I highly recommend bringing it here so you can get it looked at immediately. Even if the damage is severe and parts need replacing, they can handle the repairs and even help communicate with Apple, so you don’t have to worry about it yourself.”
“Honest service at a good price. Really appreciate his honesty with my diagnastic and not overcharging me when he could've taken advantage. Definitely go here.”
“Bob did wonders to save our fridge while under warranty and after LG decided some of the parts were no longer covered he had solutions. Strong and timely communication, prompt, and showed up when he said he would. Very reasonable pricing and a pleasure to interact with. Will use again as appliance issues arise.”
“ook my laptop in yesterday (2/29). I had a problem with the AC jack, a part had fallen out of it years ago and I was finally attempting to revive it. I brought it in, and right away the owner could see what the problem was. I got a text later that day saying that it would be available the next day (3/1). I texted back in the early afternoon confirming if it was ready and it was!
Obviously, whether your laptop is ready the next day depends on what you need to fix it and whether or not they have the part for it. If I have any future laptop or computer issues, The Laptop Experts will be the first place I go. A very good first impression!”
“I've been here a few times to have company tools repaired and to shop for myself as well. This location has awesome customer service and quick to get tools back to us and on the jobsite. Definitely recommend this location for service and purchase needs. I've been a very happy customer.”
“Broke my phone on new years and they hooked me up with a reasonably priced perfectly working iPhone 11 and helped me out with service to get my old one turned back one. Great people here!”
“Professional, customer oriented, honest,trustworthy. Originally qoted me150 (thought the light was broken), later found out the power supply had issue. Charged me only $100. Very honest guy, though I was not in the shop.”
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“Highly recommend! Jerry and Gary are these nicest two people on the planet. My mom and I have been coming here over the years; they have fixed our sewing machines, kitchen aid mixers and more. Honest fair prices and good communication.”