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“Really great shop and super chill staff. PJ's advice and help adjusting an s-works ebike that we borrowed for our visit was super. We basically showed up unannounced and he took 30 mins to make sure the bike was going to work for my wife, all the while dealing with other customers, talking about Specialized as a manufacturer, and life in Aspen generally. A lot of fun and insight.
I stopped in three more times after that, for minor adjustments, advice on ride destinations, and to see Rio, the Great Dane. Who is so sweet.
Stopped in another shop while out on a ride. Staff were too busy to help. Underlined the quality of the experience at Ute City”
“Jake was very helpful and assisted us with all of our needs and more! He exemplifies quality customer service and managerial skills! Pleasant experience, however the lady that cashed us out did not activate our tubing and coaster cards and it created somewhat of a frustration the following day when we tried to access the mountain.”
“I’m so grateful to Ricky for helping me get back on the mountain after a strap on my 10 year old binding broke! What could’ve been a really frustrating day, because a strap on my Arbor biding broke on my third run, turned into a great experience thanks to Ricky! He greeted me with friendly service and managed to find a spare part to replace what had broken, and got it repaired quickly. Thanks for saving my snowboarding day, Ricky!?”
Bicycle Shops
Bicycle Shops
Bicycle Shops
Bicycle Shops
“Tim is the best. He did an amazing job fixing up my bike that had not been maintained, did it with speed and skill and at a super-reasonable price. I can't say enough good about Hub of Aspen”