Budget Car Rental
Car Rental
Hours:
15055 East Mississippi Avenue, Aurora CO 80012
Hours
About Budget Car Rental
Budget Car Rental offers a mixed experience based on customer reviews. Many customers appreciate the friendly and professional staff, highlighting quick service and competitive pricing. One reviewer noted that a staff member was able to provide a vehicle in under 30 minutes, and customers enjoyed the option to choose their vehicles. The overall vehicle quality was praised, with many receiving clean, low-mileage cars.
However, some issues arose regarding customer service. One reviewer reported a lack of attention from the staff, particularly from a manager who was preoccupied with phone calls. Additionally, there were complaints about cleanliness, with some vehicles not meeting expected hygiene standards. Despite these concerns, Budget has been recognized for having available vehicles when other agencies did not. Customers are advised to bring company discounts and supporting documentation for local rentals. Overall, Budget Car Rental is seen as a solid option for car rentals, with room for improvement in customer service and vehicle cleanliness.
Most Recent Reviews
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July 2026
Got a clean and nice car, they even upgraded it with no extra charge! Highly recommended and great service
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July 2026
Service desk attendant was patient and helpful! They even had a car available despite the upcoming holiday.
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May 2026
We needed to exchange for another car. Friendly service, great availability and a quick exchange
More Comments(137)
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