Cricket Wireless Authorized Retailer offers excellent customer service, with staff members like Juan and Osvaldo receiving high praise from customers. Juan is noted for his helpfulness and ability to solve problems quickly. He assisted multiple customers with issues ranging from new phone purchases to technical problems, including phones that weren't receiving calls. Customers expressed gratitude for his willingness to go above and beyond, ensuring their issues were resolved. Osvaldo also contributed to the positive experience, welcoming customers and helping them troubleshoot their devices. Another staff member, Jeff, is recognized for his friendly demeanor and knowledge, making customers feel valued. Overall, the store is appreciated for its friendly atmosphere and dedicated staff, who are committed to helping customers with their phone needs.
Carlos was very kind & well knowledgeable about the device and device details. He was very kind and very patient
February 2025
Juan was so helpful and nice to me & my boyfriend & he helped him get a new phone that he wanted thank you JUAN 🫶🏾
February 2025
Juan was really helpful and was incredible at helping multiple people coming in. I was so impressed with him. He went above and beyond for me, helping me with my account. Thank you!
