FirstBank, also known as 1STBank, is a well-established Colorado-based bank that has been serving customers since 1963. It offers a wide range of financial services, including consumer deposit accounts, mortgages, and commercial banking options. Many customers appreciate the dedicated and helpful staff, who go above and beyond to assist, even during busy times. One reviewer noted how a staff member patiently explained details, contributing to a positive experience. The bank's fraud department is noted for its quick response and effective investigation of fraudulent charges, providing peace of mind to customers. While some have experienced issues with account access and closure dates, the overall sentiment is positive, with many recommending FirstBank for its terrific attitude and customer service. For those in a hurry, visiting in the mornings is suggested.