“We’ve visited this place a few times, and each time, we’ve received speedy service. They’ve always been able to fix any issues or perform phone upgrades without any problems. The staff is very friendly as well. While we speak English, a lot of their signs actually have Spanish as the first language which leads me to believe that would easily be able to speak to you in Spanish if that is your preference! :)”
“Although they opened 30 minutes later than advertised and there was a bit of a language barrier that Google translate resolved the tech reaired my phone (2033 droid full screen replacement). Price was reasonable, it came with a 30 day warranty, and the repair was complete within the provided timeframe.”
“My experience @ My in store service with Daquan was quick fast & sufficient. He was very kind & professional & very knowledgeable about my account & gave me the correct person to get in contact with about my bill & overpayments.”
“My husband and I were just in this location. Valentina helped us both. My husband bought a new phone and she spent a long time with him, explaining featureds on his new phone. She also helped me with problems I was having with texting on my phone. She spent a couple of hours helping us. I wish I could give her 10 stars. I highly recommend them!!!”
10:30AM - 7:30PM
10061 E Colfax Ave, Aurora
Mobile Phone Accessories
“Daniel and Sharon were professional and able to fix my cracked I-phone XR screen quickly. However, beware that their costs are a bit steep.
They’ll ask you to write a review to not pay sales tax, but won’t show you cost of service until after you leave a review on the spot. I paid $120 to repair a cracked iPhone XR screen. The phone works fine but the screen color is more muted and not comparable to original quality.”
“O’Shea is amazing!! My husband and I walked in to upgrade our phones which can seem like a task but O’Shea made it effortless. He was knowledgeable, courteous, and incredibly personable! We had so much fun chatting while getting new phones (and a watch!). The time flew by. Go visit O’Shea!! 5-star service!!”
“I had gone to 2 jewelry stores in the mall to have a silver bracelet fitted with a new lobster clasp as the old one broke loose. Both places quoted $139, and would have to send it off-site with a 2 week wait. I was leaving and spotted a kiosk labeled "Watch & Jewelry Repair". Great service. 10 minutes. $40! He sauntered the clasp on so the jump ring wouldn't come loose again, and even deep cleaned and polished the bracelet for free. He just earned a new lifetime customer.”
“Very good service and good deals ?? They have really good promotions to take advantage of all the time. I love this location. Come see Ruby and she will take care of you!”
“Mariah gave me a very pleasant and quick experience at this AT&T. Very efficient with her time and I really appreciated her taking the time to make sure my Apple Watch was set up and working before I left. Will return if anything else is needed in the future. Thank you.”
“I visit this wonderful pawn shop all the time. Only in this pawnshop, I get the best prices in the city for gold and jewelry. I recommend and thank you for your business!!!”
“Ana did an amazing job making sure our needs were met and also helped us get our upgrades purchased and completed she is the best worker I have ever came into contact with”
“Had to Visit Cricket Store today 02/19/2025 Wednesday. Because my Phone Created a Virus that started throwing lots of ads up on my phone screen and was not able to do anything to stop it . So I decided to get over to Cricket Store 757 Peoria St Ste C, Aurora CO 80011 720-859-0482. Customer Rep Juan was able to Solve the problem right away. Thank you, Cricket/Juan .”
“I brought my phone in for a battery replacement. I ended up having to leave it there for a while ( +24 h) , but the people at Yakety Yak did everything they could to resolve the issue with the battery and the phone.
Be prepared to live without your phone for a bit, or have another one available so they can reach you.
They’ll give you a call when it’s done. You just need to be patient. I'd recommend them, great service!”
“I've been using this business for screen repair and cell phone accessories for the last several years. Easy access and parking right off of Iliff Avenue. Friendly, helpful, with reasonable pricing.”
“Awesome Customer Rep, Short young lady was excellent and extremely helpful came in and asked for a software problem i had and was extremely kind and helpful! she helped me manage through it! awesome ?”
“Jackie was so helpful I was in a budget and she was able to get me a phone within my budget she was answering all my questions making sure I was understanding everything and I will be coming back to her.”
“Nahom was spectacular. Took his time showing me all the new Samsung phones and matched me with an S25+. Everyone at this store is friendly, professional and helpful”
“Nick, the manager at the AT&T store, on E. Gardens, deserves to be recognized by his superiors for his up and beyond customer service today! Nick’s professionalism, dedication, respectfulness, calm demeanor, and knowledge and explanation of my phone issues created the BEST AT&T experience. I can’t thank Nick enough.”
“Alfonso really helped me get my phone back on and working something I was trying to get accomplished over the phone had to go into store and he got it done for me!”
“Ari took excellent care of me every step of the way! Her knowledge was exceptional and her personality so pleasant - she is a wonderful customer service agent and an asset to your team! Thank you for taking care of all my needs today Ari! Best wishes to you and your family when your little one arrive!”
“I am so pleased by my experience at this location. The girl named Sophia helped me instantly and was able to help me right away to transfer my phone number to my new phone! I am very thankful for her!”
“Came in for a new replacement phone today and was treated really well by both employees on staff! On top of that, they gave me a really good deal on the phone and accessories! This place is awesome, I would recommend it.”
“Perla helped me with phone to clear it and clean it up she is very professional and knowledgeable I will definitely be coming back to see her she went above and beyond!”
“The guy (can't remember his name) that helped me out with a new phone after I smashed mine on the 4th of July was unbelievably friendly and helpful probably won't go to any other cricket store as long as he is working.”
“Let me start by saying this store is AAA+++, I there yesterday to get my teenage kids phones no fus no hassle. Not like across at AT&T they did not honor what was told to me on the phone. I almost ended up not even getting them the phones but we decided that we will gove cricket a try. The customer service was absolutely phenomenal Gissell was absolutely the best she was very knowledgeable about the different types of plans & costs I was very happy that I got my grandson a phone also the joy on his face said it all I'm very happy I came to this store an the great customer service I received was top notch ? ? ? ? ☺️ ❤️”
“New staff in this store and they are absolutely amazing!! Talia and Haleana were there to help! Both took the time to explain everything in detail to me! Will definitely be going back to this from now on!”
“Amazing service!?
Sami and Munir were incredibly helpful and professional. They took care of my phone repair quickly and made sure everything was working perfectly before I left. Their customer service is top-notch—friendly, honest, and they really know what they’re doing. The prices are fair and the quality of work is excellent. Highly recommend The Phone Plug to anyone needing phone repairs in Aurora?”