“Ana is AMAZING. I can't recommend her highly enough. Quick, knowledgeable and very helpful. Got me into a great phone at a great price. Friendly and patient!
☺️”
“Amazing service!?
Sami and Munir were incredibly helpful and professional. They took care of my phone repair quickly and made sure everything was working perfectly before I left. Their customer service is top-notch—friendly, honest, and they really know what they’re doing. The prices are fair and the quality of work is excellent. Highly recommend The Phone Plug to anyone needing phone repairs in Aurora?”
“Tom is the best! He basically did better work than about 22 other customer service reps with other companies over the course of 3 different days. Tom took care of my issue within an hour. ?♀️ I will be going back to Tom every time now.
I struggled to find a new prepaid phone plan for the phone I currently have, while keeping my current phone number. He explained all my options, walked me through the steps with the new plan, and even helped resolve when an issue came up with keeping my current number. He's respectful, professional, and knowledgeable. Save yourself some time and just go to Tom!”
“Thank you Alex for taking a few moments out to help us get rid of our protect+ on our lines today. I really appreciate someone who goes above and beyond to assist their customer base. The lady at the total wireless on Peoria told us today, we would have to make our way all the way back to the store in order for her to help us just take that off our bill. She really wasnt interested in assisting us. This might be tmi, but our car broke down 4 weeks ago, and we've been having to veo, bus and Uber everywhere. Its expensive and inconvenient for us. Alex saved us from having to go through all of that. You are great at what you do, sir.”
“Please support small businesses like Elite phone repair. Allan is very committed to helping his customers even if it means not making money sometimes. Allan is an expert with years of experience. This is his business and he has a busy life therefore I recommend calling ahead of time to make an appointment or to find out when he is in the office. Allan always makes time for his customers no matter how busy he is. He genuinely cares about customers, you are not just a paycheck. Allan has relationships with other suppliers and repair professionals. Allan thanks for everything. Ken.”
“I had a great experience at this location, they were able to replace my screen within a couple of hours, and took extra steps to ensure my experience was satisfactory after having a less-than-ideal experience at a couple of other locations. I hope I don't have to return any time soon, but if I need electronics repaired I would choose this location.”
“I was having trouble getting my phone ported over from Xfinity, and Ian quickly figured out the issue and got everything taken care of. He was friendly, personable, and made the whole process super easy. Based on my experience, I would definitely recommend this store to others.”
“Christian Collins and Martine have been very helpful in working with me with a difficult and time consuming return. He has been able to answer question and advocate for excellent customer service. Thank you !!!”
10:30AM - 7:30PM
10061 E Colfax Ave, Aurora
Mobile Phone Accessories
“Daniel and Sharon were professional and able to fix my cracked I-phone XR screen quickly. However, beware that their costs are a bit steep.
They’ll ask you to write a review to not pay sales tax, but won’t show you cost of service until after you leave a review on the spot. I paid $120 to repair a cracked iPhone XR screen. The phone works fine but the screen color is more muted and not comparable to original quality.”
“My girlfriend’s phone went black unexpectedly. I called for a quote - went in 10 minutes after. It was a GREAT price, FAST repair and very friendly team.
Her charger port also stopped working, we got it returned cleaned/fixed. Shoutout to Josue!”
“On a beautiful evening my husband and I went to pay our bill and the lovely sales rep I believe her name was Yoselin she was very nice and helpful we even came out with the new iPhone 17 pro thank you so much Yoselin for all your help! 5/5”
“Hurado and Miguel thank you so much.You came and clutch when I really didn't want to replace the whole phone.Everyone couldn't get it done and you did. Great prices, good customer service kind quick, go here.”
“We recently stopped by the store to transfer our existing cell numbers from Xfinitiy to Cricket. Valentina was extremely helpful and super nice. She got us set up 2 new lines with our existing Samsung phones. I highly recommend Cricket, especially this location with Valentina. We did not have such luck with customer service at another location earlier that day.”
“Krista Lara Juarez is AMAZING! Not only was she working with another customer when we came in, she also took the time to complete our transaction in purchasing our new devices, but also transferred data to our new phones. Very kind, professional and knowledgeable.”
“Anthony is a total Rockstar! We were transferring from T-Mobile to AT&T, and he went over and above to help us make it happen. He was crazy knowledgable, kind, service oriented (he offered to help me on his day off!), and genuine. I would highly recommend him to anyone who needs assistance.”
“Great company. I had AT&T for 10yrs. Plus, smart and friendly. Also good products to purchase handy and ready to take home . Hassle free. Love it. Personal attention to their customers. Easy location. Thank you .”
“I went in to the store and received the best customer support that I have ever had in my 46 years on this earth me and my wife felt like family bye the time we walked out of the store thank you Deandre and Jeremy”
10AM - 7:30PM
15270 E 6th Ave Unit 7, Aurora
Mobile Phone Accessories
“The staff here was super nice and helped my with my phone account that got hacked into! They’re so friendly and explained everything step by step and replaced my phone screen and upgraded my account! Thank you Kenny, Kim and Stephany! Definitely will be back!”
“Kylee I believe that's her name who sat an helped me for 3 hours trying to get my new phone up an running ! She's truly been amazing help! I can't thank her enough. !(:”
9:30AM - 7:30PM
1035 South Federal Boulevard D, Denver
Mobile Phone Accessories
“This is a great store! I usually dislike running errands, but I always feel good after leaving here. Everyone has always been cheerful and patient, as I lack the latest tech skills. Sometimes I ask dumb questions, but I always get a good explanation. Thanks, Danny! 🌞”
“Tianna was extremely helpful in getting my iPhone upgraded and set up smoothly. Best experience I’ve had at a Verizon store. She was friendly and knowledgeable, not pushy just genuinely wanted to ensure I got what I needed. I’ll be going back in the future, highly recommend her!”
“I visit this wonderful pawn shop all the time. Only in this pawnshop, I get the best prices in the city for gold and jewelry. I recommend and thank you for your business!!!”
“OMG!!! What a great place to sign up for Cricket and get a phone. We signed up for 3 lines and the price was awesome. The phones a really great too. Jennifer and Alfonso were so very nice, and helpful, and very customer friendly. In fact, I kind of messed up my phone settings and they fixed it perfectly and apologized for mishap. Thanks for everything. We were really happy and excited to find this store and these people. I highly recommend using this store. Thank you. LA”
“This location provides excellent customer service i was in and out in no time. Oscar is extremely knowledgeable and customer aware. He exudes manager potential. Give him a raise he's an asset to your establishment. Thanks so much!”
“I brought my phone in for a battery replacement. I ended up having to leave it there for a while ( +24 h) , but the people at Yakety Yak did everything they could to resolve the issue with the battery and the phone.
Be prepared to live without your phone for a bit, or have another one available so they can reach you.
They’ll give you a call when it’s done. You just need to be patient. I'd recommend them, great service!”
“If you need your phone fix? This is the spot on fedz and mississippi. Today i brought my phone foe a repair and my phone was repair in less than a 1hr. Thanks guys”
“Ana did an amazing job making sure our needs were met and also helped us get our upgrades purchased and completed she is the best worker I have ever came into contact with”
“I've been using this business for screen repair and cell phone accessories for the last several years. Easy access and parking right off of Iliff Avenue. Friendly, helpful, with reasonable pricing.”
“Edgar was very patient and understanding of my situation and did everything to assure us that he will find the best solution to the problem and he did exactly that!!! Thanks Edgar you are one of the best customer service representatives that I have had the pleasure of sitting with. Thanks for your superb service!! 5 stars!”
“Anna is so patient and proficient with multitasking. She helped my mom get her a new phone and was able to retrieve pictures and everything else. Made my mom a happy lady. The line got 5 deep and she handled it quite well getting everybody in and out in a professional manner. Thank you Anna appreciate you so much!!”