NAPA Auto Parts - Havana Auto Parts is dedicated to providing quality auto parts and exceptional customer service. Customers appreciate the knowledgeable staff, who offer helpful advice for vehicle maintenance, such as oil changes for older models. While the store has a reputation for great service, there have been recent concerns about stock levels and the responsiveness of staff, particularly during busy times. Some customers experienced difficulty reaching the store by phone, and there were instances of certain parts being unavailable on the same day. However, the professionalism and warmth of the employees, including the manager, have received praise, making customers feel valued. With options for curbside pickup, delivery, and in-store shopping, NAPA aims to serve the greater Aurora area effectively. Overall, NAPA Auto Parts - Havana Auto Parts is a reliable choice for anyone needing parts for cars, trucks, farm, or marine vehicles.
