O'Reilly Auto Parts in Aurora, Colorado, located at 18800 East Hampden Avenue, is known for its exceptional customer service. The staff, including a standout young lady named Tabbi, consistently go above and beyond to assist customers in times of need. Many reviews highlight the helpfulness of employees like Charles and Travis, who provide guidance on finding the right parts and tools, such as brake rotors for a Chevy Tahoe and wiper blades for SUVs. The store offers various services, including free battery testing, fluid recycling, and Check Engine light testing, ensuring customers receive support and expertise. Customers appreciate the convenience of the Loaner Tool program for one-time projects. Visitors often leave satisfied, noting that the prices are competitive with other chain stores. Overall, O'Reilly Auto Parts is a reliable destination for auto parts and services, with a dedicated team ready to help.
Leo was super dope, helped me every step of the way. Everyone who helped was super knowledgeable.
September 2026
I feel horrible I forgot the gentleman's name that helped me he was absolutely phenomenal and a great help!
August 2026
Leo was absolutely professional and amazing helping us with our car battery. He was very respectful and went out of his way to go above and beyond, about explaining how to change the battery properly without getting injured and showed us how as well.