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“Great place for your grow needs. Everyone is very knowledgeable and helpful, very reasonable pricing. They are on the north side of 6th Avenue behind the building on 6th.”
“Zach from the tool rental department was very helpful. Overall their prices are fair. However, beware this store apparently gets so busy sometimes that you could be on hold a good hour or so for the tool rental department.”
“Five stars for Clark at Home Depot!I was extremely impressed with the service I received at Home Depot today. I needed to buy blinds last minute, and Clark, a friendly and helpful employee, went out of his way to assist me. He helped me choose the right blinds for my needs, and even cut them to size for me. I'm so grateful for his help, and I highly recommend Home Depot to anyone looking for excellent customer service.”
“Zach from the tool rental department was very helpful. Overall their prices are fair. However, beware this store apparently gets so busy sometimes that you could be on hold a good hour or so for the tool rental department.”
“I hope management is reading this review because the 5 stars is only for your team members and 0 stars for your self checkout terminals.
Just had the most ridiculously frustrating checkout experience that caused my two item checkout to turn into a more than 30 minute ordeal. The machines kept freezing, so I had to wait around while the computer and credit cards terminal rebooted. Then I was sent over to customer service to get more help.
I had to redo my checkout multiple times. I was finally able to get my order through and get my receipt, but then the cash box wouldn’t open. So I had to wait around again while they were trying to figure out how to open the cashbox. Someone finally came to get it open but not a single person apologized from management for the inconvenience. Really?
Huge shoutout to Ismael who stayed with me from start to finish to make sure this was resolved. Please give him a raise or I will poach him away to my office because he is the sweetest person ever.”
“Big chains frequently receive bad reviews, largely because of staffing issues and trickle-down effect (issue) related to those issues. I wanted to take a minute to give some much needed praise to the management team at the Aurora Home Depot #1501 and Sedgwick, their claims management company. Exactly one week ago I backed my big ol' pickup truck into a parking space just like I've done thousands of times before. From the view of my backup camera I could see that there was a tree just behind the curb of my spot, what I didn't see was the tree branch that protruded over and into my parking spot...then I heard the sound of glass shattering and knew that could only mean one thing. The very cool all-glass rear door of my extended-height topper must have hit something...but what? I could see the tree a safe distance from my rear bumper in my camera, I was perplexed. This is where the "picture is worth a thousand words" saying comes into play. Either Home Depot or Sedgwick could have said "you backed your truck into a tree and think it's our fault?" Rather, they both saw their liability in the incident and ponied up to pay the roughly $1K it's going to cost me to replace the rear door. Thank You!”
“Scott Raymond is the best! We have had a great experiences every time we have the good fortune of Scott helping us. First with an entry door 12 years ago, then with a barn door several years ago and now with a pantry door. He always takes the time to explore options and talk to us about skills to do the work ourselves if we desire. He is knowledgeable, patient and all around nice guy!”
“Not a bad spot. The parking lot is usually pretty full. I recommend parking by the exit, that's where all of the registers are inside. I find it easier to get in and out this way. The staff always seem to be friendly too. We appreciate it. Thanks for all the hard work during these times.”
“Super friendly people work here I was looking for some shut offs and the gentleman in the plumbing department came up to me and asked if he can help me find what I needed and he took me right to the shut off valve that I need he’s was super helpful and I was able to get out the the store in a timely manner.”
“Albert and Richard were really helpful. I was walking around the store looking for an item I could not find and both young men went out of their way to help me find what I was looking for. Thank you for the amazing customer service experience.”
“I went in to look for a tool. Lenae, though at the checkout registers, took the time to find me an associate who assisted me. It was very early in the morning but she was very cheery, willing to assist and also assisted me again at the register after I was done. Keep up the great work Lenae! They should be proud to have you!!”
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“Fantastic place to celebrate fall! Great value for your money at the cafe. Other seasonal items are a little on the steep side but the whole atmosphere is well worth it ?”