I was put on hold for over 30 minutes. Just needed to ask about product availability. No problem. Lowe's answered right away even though they were super busy.
April 2023
Tool rental today went off without a hitch. David provided great customer service. He was very knowledgeable and briefed me on the proper operation, took it out to my vehicle and went out and retrieved it when I was finished with it. Just a very good overall experience renting from this location.
February 2023
Would have rated higher but customer service need improvement. Line with 1 register. I asked for assistance from 2 employees that were chatting and they just sent me to check by myself. This is not how you need to service your customers. But I must mention that the lady on the register wad super nice and friendly.