O'Reilly Auto Parts in Aurora, Colorado, is a well-regarded store located at 11315 East Colfax Avenue, offering a wide variety of auto parts, tools, and essential services. Customers appreciate the friendly and knowledgeable staff who are eager to assist with any inquiries. The store provides various services, including free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. It also features a Loaner Tool program, allowing customers to borrow tools for a refundable deposit. Many reviews highlight the exceptional customer service, particularly during stressful situations. One customer shared a heartfelt experience where the staff went above and beyond to help replace a dead battery while they were at the hospital, showcasing their commitment to customer satisfaction. Others praised the store's good selection of parts and the helpfulness of the employees, including the ease of returning items that were not needed. While a few customers noted past experiences with less knowledgeable staff, the overall sentiment is positive, emphasizing the store's dedication to providing assistance and quality service. With over 6,000 O'Reilly locations across the U.S., this store is a reliable choice for automotive needs.
Irvin was helpful and thorough, thanks so much for going above and beyond!
February 2025
Good store with great manager.
ABRAHAM was rude though for no reason.
November 2024
Had a hard time finding the right rear wiper blade for my car, but Gerald (I believe that was his name) spent the time to help me find the right one. Took us a bit to find it since it was the last one in stock, but I appreciated the time he took to help.
