O'Reilly Auto Parts store #3813 in Aurora, Colorado, offers a wide range of auto parts, tools, and accessories, along with helpful store services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also resurfaces brake rotors and drums and provides a free Loaner Tool program for special tools needed for repairs. Customers frequently praise the staff for being well-informed, kind, and courteous. One reviewer highlighted the helpfulness of an employee who assisted with coolant refilling and was very understanding, especially for someone unfamiliar with cars. Another customer appreciated the manager’s quick assessment and advice during an engine overheating emergency, which led to a repair at a nearby trusted auto shop, thanks to the staff’s outstanding service. While wait times can sometimes be a bit long, most customers find that the necessary parts are often available or can be quickly obtained. Exceptional service is a common theme, with staff members like Crystal going above and beyond by providing recommendations and referrals for additional help. Overall, this O'Reilly store is regarded as one of the best part stores in the area, known for its friendly, knowledgeable staff and reliable service.
Good experience, and they installed light for headlight and windshield wipers that I purchased.
November 2024
Fast, quick stop. Got what I needed, talked to Ken about truck and issues. He is always professional and helpful. Stop in here whenever I need automotive products/parts. Came in and grabbed antifreeze and window washer fluid. Left happy with what I needed
November 2024
Nice clean store. Didn't have the tool I needed. But then again, I haven't found it anywhere yet.
