Shortline Buick GMC Service & Parts receives reviews for both its service and sales departments. Customers report great service with no hassles and good prices compared to other dealers. The service department is often packed with customers but remains professional. Staff are commended for being friendly, professional, and competent in their work, with one customer noting their engine runs very smooth after a major job. They are good at informing customers about processes and fees, and can provide loaner vehicles. The parts department knows what is needed and has items in stock that others do not. For sales, a specific salesman is highlighted as a great salesman who takes his time, has a good attitude, and provides a simple process, leading to repeat vehicle purchases from satisfied customers.
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July 2024
The parts department knew what exactly I needed and had it in stock where everyone else (auto parts stores) did not have. Friendly and professional.
November 2023
I like Shortline Suburu, GMC, Service is good, people are friendly. So I get my SUV Serviced there.
