The UPS Store #6339 in Aurora provides a wide range of services, including packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, and faxing. This locally owned and operated store is located in the Buckingham Village Shopping Center and is dedicated to helping customers with their needs. Many customers praise the staff for their expertise and willingness to assist, especially when dealing with uniquely-sized packages or returns. Two employees, in particular, received recognition for their friendly service, efficient handling of shipping tasks, and the time they took to ensure customers found the right solutions. Customers appreciate the simple and efficient service provided, making shipping and returns hassle-free. However, there have been some reports of less-than-stellar customer service, with one customer mentioning an employee's unprofessional behavior when handling their Amazon return. Despite this, the overall sentiment reflects a strong emphasis on helpfulness and excellent customer service, making The UPS Store #6339 a preferred choice for shipping in the area.
Would have been a 5star rating if the lady that stepped in had been nice. The man was great, very helpful. He had a question and she had horrible and I mean horrible customer service.
December 2025
Fast friendly and great customer service!! I will do all my future packaging business at this location!
November 2025
Very good service, excellent girl, very friendly and attentive, very good service
