Verizon is a leading provider of mobile, 5G home internet, and business solutions. Their Aurora store offers a convenient one-stop-shop for all your communication needs. Customers can visit the store in person or schedule an online appointment for a seamless shopping experience. Online orders can be picked up in-store, with options for free 2-day shipping, express lockers, and same-day delivery where available. The Verizon team is known for their exceptional customer service. Customers have praised the patience and expertise of associates like Conrad, Edwin, and Brenda, who have helped them with a variety of requests, from number porting to device upgrades. The store is well-managed, and the staff is knowledgeable and friendly, going the extra mile to ensure a positive experience. While there have been a few isolated incidents of less than ideal customer service, the overall feedback suggests that Verizon's Aurora location is a reliable and customer-focused destination for all your mobile and internet needs. The store's convenient location, wide range of services, and dedicated team make it a top choice for the community.
Thank you Krystal and Peyton on Mississippi in Abilene for the WiFi box work well and excellent service definitely will be back for some accessories yall rock
February 2026
I was there a little bit go but it was a great environment in store was great. Ended up talking to Krystal, she made sure I was taken care of and got me out of there quick.
February 2026
Shout out to Val!!!!! He was great in helping me get my replacement phone working. 10/10 would recommend him!!
