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“Darius was great he took the time to explain what was going on and how the fact that I swap my coverage over and was automatically disconnected I appreciate he took the time to talk to me”
“Cathy was great! She informed us of all our options ( unfortunately my option was a new phone) she did all my transfers, & explained how to start using my new phone. Thanks, Cathy”
“Chris was amazing he help me fix problems with my account like a pro!! Appreciate the patience and understanding as well as expertise. If you come to this location you are in more than capable hands!”
“Totally positive store experience following days of nonflulfillment following online payment which needed to be changed from personal check to CC. I took my mobility scooter up the Highline Canal after an emergency hip replacement. They were VERY forgiving and patient, fixed me up with a great modem that gets 300 mbps and a little tracker that I will hide in my scooter. From Zero to Hero, I am up and running after weeks of no Internet from Qwest, I am 78 y/o. Thanks!”
“I needed to upgrade my phone to a newer iPhone model and had the most efficient and quick experience ever! Angel was very polite, knowledgeable, and efficient. I was literally in and out of the store in less than 15 minutes.”
“Great experience, 10/10
Was greeted by Oran and he was able to walk me through all options of getting a new phone due to mine getting water, also was able to be patient and help me log into my iCloud and for me not knowing my credentials. Highly recommend, Oran made the experience worth while, was patient with me and resolved All issues that I had in timely manner”
“I switched from Verizon to T-Mobile after 20 yrs of being with them. My reason for leaving them is my phone bill started at 178.00 and kept going up
To 206.00. I never ever added on to my I phone. Verizon knew that I had never added anything. My phone bill kept going up. I just did not understand why it kept going up ? No one from Verizon could tell me why ? So it was the final straw that broke the camels back. After switching to T-Mobile from Verizon my phone bill was $ 122.00. Wow ! That was the quickest drop in my bill. Another email mention $ 500.00. Wow ! They are jumping through hoops to get me back as a customer. Fat chance on that. I had a lot of help from Jesus & Daniel.
Thank you Gentlemen you were of great service to me.”
“Krystal was very helpful to assist us with new phone set up. She was very kind and polite in helping us. She is truly an asset for Verizon company and the community.”
“Shoutout to Tonny at T-Mobile for the great help! He stuck with me the whole time and made sure we got everything figured out. Really appreciate the patience and support—awesome customer service!”
“I had an excellent experience at this store today. Upon walking in I was immediately served. I came in to get internet turned on in my new apartment and Kaden was able to do that for me very quickly but also got me an incredible deal with internet and a new better phone for less then what I was paying for my phone before. Thank you Kaden.”
“This location was super helpful, especially Brendan! He was very friendly, efficient, and answered all my questions! He made my transition to new service super easy. The place is clean and organized with very friendly staff.”
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“Desi is awesome!! My second time back had a lil issue with my phone line and she cleared it right up no questions asked! Im in customer service so I personally know when someone goes above and beyond for a customer! T mobile is lucky to have an employee like her! Kudos to her!! Thank you Desi!”