Apple Twenty Ninth Street is a popular Apple Store that offers a wide range of products and services. Customers can shop for Mac, iPhone, iPad, Apple Watch, and more. The store also provides support at the Genius Bar and offers Today at Apple programs. The reviews highlight the store's knowledgeable and helpful staff. Mae, a support technician, is praised for her expertise, confidence, and ability to educate customers about their issues. Max, another employee, is described as incredibly genuine and knowledgeable, helping customers choose the right laptop for their needs. However, the reviews also mention some negative experiences, such as poor service, long wait times, and a lack of Spanish-speaking staff. One customer had a "nightmare" experience trying to get a replacement phone, but was impressed by the team's professionalism and kindness at the Boulder store. Overall, the Apple Twenty Ninth Street store seems to offer a mixed experience, with both positive and negative reviews. Customers appreciate the knowledgeable staff, but some have encountered issues with service and communication.
Expect long wait time. I was told it’d be a 15 min wait and 25 min later still no one was helping me. I see others commenting on that too. Guess they’re right
September 2025
They squeezed me in at the last minute to fix my screen before I long trip. 5/5. Thanks you all!
October 2024
On Thursday I went to buy an iPhone and I can tell you that the service is terrible, no one on the staff speaks Spanish and they made me wait for a long time, then they helped me but rushed as fast as they could, they didn't even offer me Applecare, I had to ask twice to have it put on me
