Mattress Kingdom, co-located with Appliance Factory, receives reviews highlighting excellent customer service. Staff members are described as fantastic, super helpful, friendly, professional, and knowledgeable. They are noted for answering all questions, guiding customers without pressure, and making the process easier and painless, even for big-ticket appliance purchases. Salespeople show customers various product lines, help confirm information, and communicate well regarding delivery. The service is also called fabulous and quick with no nonsense. Multiple reviewers state they would definitely shop there again and recommend the business. The store locations mentioned include Boulder and the 28th Street store.
Jonathon was a true gentleman and knowledgeable professional. He gets an A+!
May 2023
Alex was super helpful navigating us through the bells and whistles of buying a new washer and dryer. She knew the products, was happy to work with the level we were looking for rather than upselling beyond our interest, and willingly researched options. She made the whole process easier for someone who doesn't love shopping.
February 2023
We had Excellent customer service with Renee at the store in Boulder! She was professional, friendly, helpful, and spent time with us answering all of our questions. We would definitely shop there again. Thank you!
