Appliances in Boulder, CO

“I have an Oreck XL vacuum cleaner and the roller bar had stopped turning. I took it to Vacuums R Us & Sewing too, and immediately Chris looked at it, quickly diagnosed the problem and fixed it. ALL FOR FREE! I had a brought a replacement belt, but if I hadn't, the replacement belt would have been free too! I highly recommend Vacuums R Us & Sewing Too in Boulder, on the corner of 28th and Valmont.”

“I just purchased a Speed Queen TR7 and Alex was my salesperson. (Mattress Kingdom is co-located with Appliance Factory) Alex was great! She really knows washing machines and she was able to answer all my nerdy questions in a very articulate and unbiased manner! Alex helped me confirm what I thought I knew about front-load versus top-load machines and also that Speed Queen has a well-deserved reputation for quality and longevity. All of her help made for a painless purchase of a big-ticket item. Thanks Alex!”

“The joys of home ownership - I had three appliances throw errors at the same time. Everyone here was helpful! Such a great experience. From Andrew in sales to Brenton in delivery and install, the whole experience was quick and easy! Could not recommend enough!”

“You obviously have to be a contractor to shop here, but the service that is offered here is second to none, the staff is friendly, and the stuff they carry is exactly what you need! For one of the smaller stores, this one rocks!”

“Super helpful fixing vacuum and they’re also super motivated in keeping all electrical stuff out of the landfill! Give your stuff a second life and get it fixed here.”

“Bravo and THANK YOU to our Boulder Home Depot for the wonderful "above and beyond" customer service we experienced late Friday afternoon. We found what we needed and when our item didn't fit in my little car, our awesome HD employee helped us tie it up on our roof. I know we have all sorts of AI, ChatGPT, Starlink, SpaceX etc. - but if we could just clone Mark the lumber supervisor, the world would be a better place!”

“They have what you need in the day of the job you are working on. pretty much all the time. Their pricing is competitive with Amazon. They can hotshot deliver items to you quickly as well, and for not too much money. The staff inside is hit or miss. Some are helpful, some are not. When I was doing purchasing for an HVAC and electrical subcontractor, occasionally when something was needed quickly and staff was not available, I would buy things from Home Depot and have them Hot shot delivered to the job site as it was quick and easy and cheap.

February 2026 update- this location has made huge strides in customer service. They go out of their way to say hello or to ask if they can help you. The employees are smiling. It's a very nice shopping experience. Well done.”

“I went to this location to return a phone that had started malfunctioning. After jumping through several hoops (talking with a protection policy associate with a heavy acent which was very hard to communicate with to file a claim) finally filed a claim to exchange or send my phone away for repair, however the protocol was/is, was met again with another patient, time consuming obstacle (waiting for people ahead of me to have their electronic dilemmas solved). After waiting for my turn I was helped by a young man that was handling me & the customers before me was helping but came across another problem that we thought was a simple exchange after finding my credentials to make this happen from the claim I filed only to be kicked out of the system & tell us that I had call back to the customer service line to pretty much start the process over again. Another associate from the back of the store came out to help which he did the first time when we were entering my claim #. As he was telling me to do this process it was frustrating me as I was already frustrated, with customer service on the phone before I entered this store. I had a claim #, an email confirming my file, but getting no results. But as I was ready to face the fact of being beat & going through the whole process of the it again only to find myself at that same point a second time. The associate that came from the back who tried everything to get the claim going, after hearing my ordeal & seeing that I was frustrated of how the process had been in place went & to his store mgr. & talked it over which was genuinely concerned about my situation & how I was getting shot down from all angles, sort of speak, & found away to make my claim go through & include a membership as well. Getting me my replacement/exchange & hearing me as a person, being genuinely concerned (both associates), having patient with me & the people before (also during my situation, a rude lady came in & interrupted us like her problem was greater than anyone else's) handled themselves like complete professionals. Not only was I happy with the results, I was greatly impressed with the customer service they had provided me & others. That says a lot about there character & the good nature of how they are, I absolutely recommend using this service & telling others about it (I'm just sorry I didn't get there names). Very good job on how these guys are trained, customer service was outstanding!!! Best Buy Boulder, CO. Geek Squad 02/12/2026”