REI Bike Shop is a trusted destination for outdoor enthusiasts, offering a wide range of quality gear and exceptional customer service. As a co-op, the business prioritizes giving back, with nearly 70% of its profits reinvested into the community. Customers praise the knowledgeable and kind staff, who go above and beyond to assist with everything from bike repairs to finding the right equipment. While the prices may be on the higher end, shoppers appreciate the discounts available during the store's annual sales. Despite a few isolated incidents, such as a lost part, the overall consensus is that REI Bike Shop provides a reliable and satisfactory shopping experience for both seasoned riders and newcomers to the outdoor adventure.
Thank you to Adam in the bike shop for fixing my flat tire quickly! Less than an hour, good price, and helpful tips on avoiding popping my inner tube again. I don't know much about bike maintenance and repair, and I appreciated how welcoming to noobs the bike shop was!
August 2024
Had a great price for a gravel bike, and I need some help!
October 2023
Expensive but very knowledgeable and kind folks working here. I’d recommend if you’re new to the game but for seasoned riders, best make friends with a local place. Overall, I recommend 11/10. Thanks!
