REI is a well-loved outdoor gear store known for its friendly and knowledgeable staff, who are eager to help with all outdoor needs. The store offers a wide selection of high-quality gear and clothing, including their own award-winning REI brand products. Customers appreciate the helpful service, whether fitting ski boots, picking out skis, or assisting with online orders. Staff members are often praised for their professionalism, patience, and willingness to go above and beyond to ensure customer satisfaction. For example, some staff members take extra steps to verify orders and find the right gear based on individual experience and needs. The store is well-stocked with everything needed for outdoor activities like hiking, biking, and skiing, making it a reliable place for outdoor enthusiasts. Although the store may not have all the flashy features of larger locations, it makes up for it with good stock levels, a convenient location, and excellent service. Overall, REI provides a positive shopping experience, with staff that is friendly, helpful, and committed to supporting outdoor adventures.
Really friendly and helpful as they open up their new storefront. They went out of their way to help us find hiking boots for my daughter.
April 2026
I'd give them 10 stars if possible! Worked with me to get an item shipped asap and expedited shipping! Ordered on a Friday from CO and arrived on Monday in NJ. Helped me out in a jam big time. Not to mention, great price on a new in package item.
April 2026
This is such a great place to find gear at a good price! The staff are friendly and helpful.
