GMC at Johnson Auto Plaza, Inc. offers a generally positive experience for customers seeking vehicle purchases and service. Many reviews highlight exceptional service from staff members, particularly Katey G., who actively sought out rebates to save customers money, ensuring a quick and hassle-free experience. The dealership is praised for its helpful service department, willing to assist with additional requests, such as programming cargo lights. Customers appreciate the no-appointment oil change and tire rotation service, which is completed as promised. Reviewers emphasize the professionalism and politeness of the team, including Ryan, Matt, Jacob, and Nick Kropelnicki, who foster a welcoming atmosphere and help secure great deals within budget. However, there are some concerns regarding the service manager's response to vehicle issues, leading to disappointment for a few customers. Overall, GMC at Johnson Auto Plaza, Inc. is recommended for both vehicle purchases and servicing, although experiences may vary.
I went with my son. Everyone was very polite and helpful and fast
July 2023
Had the oil changed and tires rotated without an appointment. Associate said bring it in, leave it, we'll have it done late afternoon. True to their word.
June 2023
Had the oil changed and tires rotated without an appointment. Associate said bring it in, leave it, we'll have it done late afternoon. True to their word.
