GMC at Johnson Auto Plaza, Inc. is highly praised for its helpful and straightforward staff, especially Katey G, who goes above and beyond to find rebates and save customers money. Customers appreciate the quick and efficient service, often without appointments, such as oil changes and tire rotations, which are completed as promised. The dealership is known for its friendly and polite team members, including Ryan, Matt, and Jacob, who make the buying experience enjoyable and help customers find vehicles within their budgets. Many customers are satisfied with the purchasing process, highlighting the dealership’s ability to get great deals and provide excellent service. However, some reviews mention less positive experiences with the service department, citing issues with a service manager who was unhelpful and dismissive regarding vehicle problems. Despite this, the dealership is recommended for its overall helpful staff, good deals, and quality service, with many customers planning to return for future vehicle purchases.
I went with my son. Everyone was very polite and helpful and fast
July 2023
Had the oil changed and tires rotated without an appointment. Associate said bring it in, leave it, we'll have it done late afternoon. True to their word.
June 2023
Had the oil changed and tires rotated without an appointment. Associate said bring it in, leave it, we'll have it done late afternoon. True to their word.
