Metro by T-Mobile offers prepaid plans and phones from brands like Apple and Samsung. Staff can help customers in both English and Spanish. Some reviews note very friendly and knowledgeable employees who provide amazing customer service, making phone setup quick and easy. They offer family plans at incredible prices and will work to fix any issues. However, at times, communication can be a challenge if employees are not fluent in English, which may require translation assistance. The location provides unlimited talk, text, and data plans.
I feel this store should be in the nicer part area kinda sucks but the ladies was nice but really should have a bilingual speaker easier for those customers base English people felt like I could not get done what I wanted to at this location at the time I was in
January 2025
Alexa was really patient and as someone who’s a first time buyer she really helped a lot!!
February 2024
Customer service was great. No hazzles, knowledgeable, its out of my way but worth the trip.
