PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. The store provides a varied selection to cover the needs of dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, gerbils, hamsters, and mice. Customers can shop online and pick up their orders at their local PetSmart within two hours. Select store locations offer additional services such as dog training, pet grooming, pet boarding, and pet adoption. Reviewers generally have a positive experience at PetSmart, with employees described as nice and helpful. The store's rewards program is also praised, and customers appreciate the availability of sales and promotions. However, some concerns have been raised about the quality of live animals, such as dead or quickly dying crickets, and the lack of clear labeling for live plants. While the store may not offer the most extensive selection or specialized knowledge for experienced pet owners, it can still be a convenient and reliable option for basic pet supplies and services.