Verizon offers a variety of services including the latest mobile devices, 5G home internet, and business solutions. Customers can visit the Brighton store for in-person assistance or shop online for convenience, with options for in-store pickup, free 2-day shipping, and same-day delivery where available. Recent reviews highlight a mix of experiences. Some customers praised helpful staff members like Edyn and Anthony for their support during upgrades, while Carlos received special recognition for his knowledge and care for clients. However, there were also notes about long wait times, crowded conditions, and less personable service. Additionally, some customers expressed dissatisfaction with recent changes in customer service and fees associated with setting up new phones. Overall, while many appreciate the helpful staff, some have faced challenges during busy periods.
