Hotels in Broomfield, CO

“Noteworthy details: Our mirrow in our room was cracked a lil & 1 of the elevators looked like it wants to fall apart. Other than that it was nice, but take note that the breakfast isn’t a continental breakfast: gotta pay for it”

“This hotel looks nice from the outside. The rooms are fairly nice. But I was woken up at 4:30 AM by the alarm that was going off next door. Obviously I couldn’t really do anything about it but after ten minutes of it going off I decided that I needed to do something, especially because I had two long flights the next day. I called them three times and no one answered. The message at the end of the phone call was a number to call customer services and when I called it didn’t work. The alarm kept going and I was getting overwhelmed by the sound. I tried to block it out and was unable so I went downstairs to try to get some help. No one was at the desk and there was a sign saying to call a number for assistance, which I did one more time. It was the number I had been calling and I heard the phone ring and no one answered it. I didn’t know what to do because I couldn’t sleep through the noise. I tried calling again and finally someone answered (that was the sixth call I had made). He was fairly rude and after I had told him I had called six times, he said that he only had two missed calls which just isn’t true. I asked if he would please turn it off and he had to call the room first and by the time the alarm was off it had been a full hour after it started. He also questioned me on why I wasn’t calling from the hotel phone and I told him I didn’t want to wake the other people in the room and he doubted that I was actually staying here and said that it could just be a prank call. I felt very uncomfortable and unheard by him. It took him awhile to come up and actually turn it off as well. I believe that he was the only one that was working that night, but they should not treat their guests this way. They do not reset their alarm clocks after a guest has stayed there and I lost an hour of sleep because of it.”

“I haven't had any issue at all with anything about the place when it comes to the service to the Mindy's to anything in it, everything in the room that supposed to work works all in all 2 thumbs up. And JoyceWas always always presented herself with courtesy and respect.”