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“I traveled over 50 miles. This was the closest cable store. Customer Service told me since I was not on the account. No information could be released. I was directed to go into local office and show my power of attorney. I was able to disconnect the cable service. I would like to recommend to come up with another solution to not inconvenience a customer. I recommend to scan documents to a email address or fax documents to a fax number or offer to send a copy of documents to a designated address. With today's technology what about Zoom. What made this situation difficult is the services was in another state. In all the staff was professional and efficient. Also the store on the inside look great. I would recommend to add couches or chairs for the wating customers. Please adjust your business hours to reflect normal business hours.”
Internet Service Providers
Internet Service Providers
Internet Service Providers
“Jacob at T-Mobile is the best help I've ever gotten from a phone store before. He's very informative, very willing to help friendly and gets down and fixes the problems for me. I'd give this guy a raise and keep him around”