Brakes Plus, established in 1990 and with over 100 locations, is dedicated to building strong relationships with customers, vendors, and employees. They pride themselves on providing quality products and world-class service at affordable prices. Customers appreciate the friendly and efficient service from the team, highlighting staff members like Mason, Chris, and Will for their helpfulness and commitment to customer satisfaction. Reviews mention the team's willingness to provide options and transparency about necessary services, ensuring no unnecessary repairs are pushed onto customers. One customer shared a positive experience where the team resolved an issue from another location without additional cost, reinforcing their dedication to making things right. Another customer praised the shop for saving them money on tires that were deemed unnecessary. Overall, Brakes Plus is recognized for its integrity, quality workmanship, and a friendly approach, making it a reliable choice for automotive needs.