O'Reilly Auto Parts store #2640 in Centennial, Colorado, is known for its friendly and helpful staff, providing excellent customer service. Customers appreciate the knowledgeable employees who go out of their way to assist, whether it's testing batteries, installing new ones, or explaining car issues. One employee was praised for helping find the right brake fluid and coolant, installing a battery, and engaging in friendly conversation, making customers feel valued. Another staff member quickly tested a dead battery, replaced it, and installed new wipers, completing the service efficiently in just 20 minutes. When a customer’s car overheated, an employee identified the problem and fixed it while they waited, demonstrating quick and proactive assistance. Customers also noted the staff's patience and thorough explanations about vehicle misfires and other issues. The store offers various services like free battery testing, wiper blade and bulb installation, fluid recycling, check engine light testing, and resurfacing brake rotors and drums. They carry a wide range of parts, tools, and accessories, including specialty items like vinyl/fabric spray paint, with staff willing to look up and order items not in stock. Although prices are sometimes higher, staff members are helpful and patient, providing a positive shopping experience. Overall, O'Reilly Auto Parts in Centennial is recognized for its helpful, friendly, and knowledgeable team that strives to meet customer needs quickly and efficiently.
This store has great customer service and always goes above and beyond for me. The employees and management have always helped me keep my older SUV running like new. :)
October 2024
Was just in and a gentleman by the name of Trevon was extremely helpful and had excellent customer service!
October 2024
Aria and Gibson were really helpful and went out of their way to make sure I walked out with everything I needed
