“Such speedy service—my battery installation required removal of the air filter first, but it still took only about 10 minutes. They brought me a chair and a bottle of water while I waited. I never expected to be in and out so quickly, and the price was great. Thanks!”
“Top notch service! I had a problem with a 2-year old battery that I bought there. I’m expecting “no receipt no help” attitude and instead they find the purchase in their system, test the battery to confirm it’s the issue and I’m on my way with a new battery! They even helped replace the old one-not sure if that’s standard or because I was in a dress shirt. :-). Great customer service!”
“My front headlights were out so I walked into O’Reilly auto parts. An associate greeted me right off the bat, and when I told him what I needed for my car, he looked it up and took me right there and helped me find the product I needed. He even asked me if I needed help to install the headlight! I said yes, please because when I had done it before it is a very tight situation next to the engine and the front of the car. Connor proceeded to troubleshoot when it didn’t work right away after my bulb was burnt out and the new bulb wasn’t working. Connors could have just told me to take it to the dealership but he didn’t. Connor continued to problem shoot and ended up using some jelly for further success along with leaving the old battery in with the car turned on and then taking it out and replacing it and for some reason, the connection worked! Connor was so thorough and so friendly and so thoughtful. I was so impressed with how hard he worked to make sure that I left with a final product that didn’t need more attention! Connor is an amazing associate in the company is lucky to have someone so dedicated.”