ABF Freight, an ArcBest company, is one of the largest and most trusted less-than-truckload (LTL) carriers in the United States. With over a century of experience, the company operates 240 service centers across North America, committed to providing high-quality, safe, and reliable transportation services. ABF Freight is known for its strong focus on customer service and professional drivers. Many customers appreciate their moving services, especially Upack, which makes moving less stressful and more affordable. Customers report that Upack’s prices are very competitive, often lower than other providers like PODs or U-Haul. The drivers are frequently praised for being friendly, professional, and skilled at maneuvering trucks through narrow streets and tight spaces. Customers note that the drivers handle their trucks with care and professionalism, even in challenging conditions. While most reviews highlight positive experiences, some mention minor issues such as difficulty reaching the Dallas call center. However, the absence of automated systems and direct contact with real people are seen as positives. Customers also appreciate the company's reliability, with deliveries arriving on time and as scheduled, regardless of whether they are moving across states or across the country. Overall, ABF Freight and Upack are recognized for their dependable service, competitive pricing, and professional staff, making them a trusted choice for moving and freight transportation needs.
Finallyyyyyy! A company that makes moving less stressful. I moved 12 hours across state lines and received my items as promised, in the timeline given. I intend to use and recommend Upack. Ps this is not a paid promotion, I am simply thankful for a company that does what they say they will do.
June 2023
Always very helpful and on top of shipments and deliveries. Which I experienced both with them within a few weeks.
May 2023
Good customer service but the service took a long time to get to me.
