Academy Bank in Colorado Springs, CO, is known for its fast and easy personal banking experience. Customers can open checking and savings accounts, money markets, CDs, and access mortgage loans, home equity lines of credit, business loans, and commercial banking services. The bank offers convenient in-person banking at its retail location and in-store Walmart branches, along with online and mobile banking options. Many reviewers praise the helpfulness and professionalism of the staff, highlighting specific employees who are friendly, patient, and attentive. The branch manager and tellers are often described as respectful, caring, and proactive in assisting customers. The location on Tejon Street, in particular, is favored for its excellent customer service, with staff taking time to connect with clients and make them feel valued. Overall, Academy Bank is appreciated as a reliable and welcoming place for banking needs, especially for those seeking professional service and community-focused support.
I went in to open a checking an account and Damaris was very knowledgeable and patient with me when explaining the different options. I had a great experience as a new banker at Academy Bank. I will recommend this location to anyone. Customer service was outstanding. Thank you Damaris!
August 2023
Anna was amazingDamaris is greatBasheer is great. Great group and great place to help me open a new savings account really helpful.
December 2022
I went to retract some information from one of my old accounts and Chrissy at the main branch downtown on Tejon was extremely helpful and professional!
