Boost Mobile stores offer good prices on phones, including free options with a small activation fee. The stores are few and far between, making them hard to get to. Staff are knowledgeable and provide great support for sales, payments, and technical issues. While some representatives are nice and experienced, others can be rude. For problems with actual service reception, it is best to call customer support directly, as the stores have little control over that.
Osvaldo Fregoso, store manager was amazing to deal with. I had an involved problem the automated systems were not recognizing or fixing the problem. He was able to make contact with an actual person and continued to help me over several days till the problem was resolved.He is the one shining light in a otherwise problematic... read full comment
May 2026
Excellent service and very appreciated 👍
November 2025
Destinie was a joy to work with. She was very knowledgeable and patient. She had us switched over from our former carrier and set us up on the T Mobile App before we left the store. A wonderful experience.
