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“Transferred a number from another provider, never received the activation email so I was stuck without service. Ben was super helpful getting my e-sim setup, very knowledgeable and thorough.”
“Would highly recommend the Mac Corner for their computer knowledge, expertise and efficient service provided for me by Caden. He transferred the entire contents of my Old computer to the new in one day.”
“The customer service rep Peter was very helpful transfer my phone number and getting all the information he needed to get phone number transferred to your system.”
“Went to this Verizon store today with my son after he broke his phone. With the help of Jenae and Brandon, we somehow left with a new phone, upgraded plan and Verizon practically owing us money! Amazing! I recommend this store, in particular, as the help was outstanding! 5 Stars! THE BEST”
“Brandon Reinold helped us switch our phone account to Verizon. We had multiple challenges with the switch and he handled everything masterfully, professionally and with patience. He was personable and awesome to work with. I would give him 10 stars if they were available and will recommend him to others.”
“Steven provided the best Verizon experience I have ever had! He helped me reset all of my passwords and get a new phone. If you have any Verizon needs come talk to Steven!”
“Ruben was a very courteous and informative person for me and understood my needs! A top notch employee! I don't know what you are paying him but he deserves more!”
“Grace was exceptional and extremely knowledgeable. She was very kind and patient. Resolved all issues with professionalism and will return to this store because of the fabulous service.”
“Something a bit shady going on here. On August 1st, someone walked in to this store & purchased an iPhone 17 ProMax. Actually, it was a sweet deal whereas the phone was free to them & they signed a monthly contract to pay $35.00. Only problem is, the account this contract went to was “ME” and I live in Louisiana. I’ve never even been to Colorado before. So whoever sold this person the phone at this store, politely put them on my account hoping I wouldn’t notice I guess. The thing is; you’re required to show all kinds of identification to get a contract for a phone, right? Somebody failed to do that OR somebody did a “favor”. Either way…FRAUD!!! So yea, it’s been caught & reported & under investigation. The only way I caught this early was because I happened to be in the market to trade in my phone on August 2nd & to add another family member line. So imagine my surprise when I’m at my local store in Louisiana & I find out this bit of info. So beware consumers & check your accounts often. I’m not sure how my account got chosen by this store; but you can bet I’m putting them on notice.”
“Noah was amazing. He encountered many problems from customer service and kept his cool. We were in the store for over 3 hours, but Noah was able to get all the issues solved and got us set up with our new phones.”
“, he was beyond patient and above all professional, his tone was caring and understanding, he helped me tremendously and I will be forever grateful, please give that young man a raise, he knows what customer service is.”
“Jesse provided outstanding customer service from start to finish. My wife had lost her phone the day before, so we came in needing help getting a replacement as quickly as possible. Jesse made the entire process easy, answered all of our questions, and took the time to make sure everything was set up correctly. He was patient, professional, knowledgeable, and genuinely cared about helping us. We really appreciated his excellent attitude and the great experience he provided. Thank you, Jesse!”
“RSM was very knowledgeable and helpful and showed me how I could save money on my phone bill and my internet. The RSM also showed me what phones were available for porting a number in and explain the ease of the process.”
“Donovan at T-Mobile provided outstanding service from start to finish. He helped me get a free phone upgrade and made the entire process smooth, fast, and stress-free. He was professional, knowledgeable, and explained everything clearly without wasting time. Really appreciate the excellent customer service and efficiency. Highly recommend working with Donovan if you visit this T-Mobile location.”
“Grace was awesome, she knew exactly how to help me when my phone wasn’t working properly. Very knowledgeable and patient! She saved me and my phone today:) thank you!”
“The store is very clean and have amazing staff. The person who assisted me is Anayah. Helped me set up WiFi after having issues with my other provider. I want to say thank you to all of them as even the manager was very helpful and kind.”
“I Went in to the store to get a phone upgrade (which I dread doing ) but I had a wonderful experience with an exemplary employee, Carlos . he took time and helped me get everything working on my new phone , it took quite a while and he was so patient and friendly. I highly recommend this store and Carlos.”
“Had to go to this store because another location intentionally put a block on my phones. Sid was amazing. He was kind from the time I walked in the door. He addressed my concerns and fixed the problems and got both my husband and my phone working again. Definitely would go back to him and definitely would recommend. He is very knowledgeable. Best experience with a metro PCs store I've had.”
“I had a great experience at this place. I was greeted warmly by Pinky and this was followed up with impeccable customer service. I needed a new screen saver for a 15Pro. This particular model was going out of stock, yet Pinky scoured every possible area in the store (drawers and backroom) and ultimately found one in a box that was going to be shipped out from the store! I appreciated her effort and care in not only finding it but putting it on the phone with great care. Thank you Pinky for your service and dedication.”
“I have come into this store twice in a week and been helped by Toni both times and received excellent service from her. she was extremely knowledgeable about everything I needed to have done between my 2 accounts with numerous lines and 2 other stores wouldn't take the time to try and help me, they said referred me to a store that has full access to my account? TONI HELPED ME RIGHT BEFORE CLOSING, I WILL COME SEE HER NEXT TIME,even though it's a 90 minute drive, thanks toni!”
“I came to the Verizon store on Dublin in Colorado Springs because the people at the Apple Store had made a mistake setting up my phone.
We spoke with Dillon, he was knowledgeable, understood our issue and immediately began to fix the problem and set up our phone. He was multitasking while handling our problem and noticed that the plan we were on was less than optimal. He fixed our plan, upgraded the other phones on our plan, saved us money on our streaming services all while we waited.
I can’t say enough good things about the service we got from the Verizon store and Dillon in particular. Skip the Apple Store and Best Buy and go straight to Verizon.”
“Carlos is Amazing!!! Great service, gave is lots of options and didn't pressure. Helped with new setup screen! Thank you!!! Returned later with my Dad to switch him to T-Mobile Mobile...Brice was so helpful and patient. I was very impressed with outstanding service!!!”
“I got great service, the right package for me, and a phone that I very badly needed for a total price that was a really good deal. I told the associate exactly what I needed. She delivered with a ?. Much better than the run around, overly complimentary rhetoric, and failure to deliver from the other providers I spoke with. Thanks!”
“Segio M was the best. Kind, so very kind. He did everything for me. My previous phone was so messed up though no 1 could transfer my old phone. He sure knew how. Our world would surely be a wonderful place if everyone was as kind as this young man. I'll be returning when ever I need help. This T-Mobile place is the best. Thank you.”
“Everyone there are knowledgeable, kind, patient, and genuine. The ATT management and customer service at 7158 N Academy is the very best. THANK YOU for always making my visits such a positive experience.”
“I came to this location with a unique issue that required fraud prevention to be involved. Although my issue was not resolved, the entire team assisted me during the 4 hours I was there. From Jason attempting numerous times to have an ESIM tied to the phone, to Brandon assisting me an hour after his shift ended, to Chris giving me his personal phone number ensuring me this issue will be resolved on his day off. This staff truly cares about their customers and I will be sending my clients, friends, and family to this location for new purchases and upgrades. I appreciate the assistance these professionals provided.”
“Best experience ever. Highly recommend shopping in store over online. Jonathan was extremely knowledgeable and helpful. Got us setup with these beauties in no time!”
“Good people good prices
the new thing is no longer have a bathroom like they used to so, gotta go to Lowe's now nextdoor
besides that this is clean and nice store
I haven't been here in 5 years and it's still the good old place it used to be I highly recommend going especially if ur from out of state or do not have one it's definitely a stop and go have urself a look take ur time don't want to miss anything so, much to see so, much to buy.”
“Great service and great people are at T-Mobile First and Main Town Center.
Zach D., a Senior Mobile Expert, is very knowledgeable, professional, and efficient. He successfully
solved my problems.
I highly appreciate his help.”
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“Excellent service. My phone just needed a quick cleaning of the charger port. It took 5 minutes and they didn't even charge me. Great service and now my phone charges all the way”