“I had a good experience with Michelle. My pixels in my phone were starting to run down my phone and she was able to save my phone and download the old information to my new phone. She has amazing customer service.”
“"Verizon Austin Bluffs provided exceptional service, and Christopher really stood out with his excellent customer service and extensive product knowledge. From the moment I walked in, Christopher greeted me with a warm smile and a genuine eagerness to assist. His thorough understanding of the products and services made my experience truly seamless. Christopher went above and beyond to ensure that all my questions were answered, and he patiently guided me through various options, demonstrating a depth of knowledge that was truly impressive.I was particularly impressed by Christopher's dedication to finding the best solution for my specific needs. He took the time to understand my requirements and provided valuable insights that helped me make an informed decision. It was evident that Christopher was not just trying to make a sale, but rather genuinely cared about ensuring that I walked away with the best possible fit for me.Christopher's professionalism and expertise made the entire process smooth and enjoyable. His patience and willingness to go the extra mile to ensure my satisfaction truly set a benchmark for excellent customer service. I left the store feeling confident and satisfied with my purchase, thanks to Christopher's guidance and support.I highly recommend Verizon Austin Bluffs, and specifically commend Christopher for his outstanding customer service and product knowledge. His dedication to ensuring a positive customer experience is truly commendable. I will certainly return to this location for any future needs, knowing that I can rely on the expertise and exceptional service provided by Christopher and the team at Verizon Austin Bluffs. Thank you, Christopher, for your outstanding support and for making my visit a truly memorable one!"”
“Tyler was amazing! Sorry if I misspelled lol but he’s the guy with the gauges & curly hair, very attentive excellent customer service, definitely recommend you come see him.”
“What a great resource for mac users. They fixed/replaced my 2015 mac laptop computer screen. Communication was clear, service was terrific, and price was very fair. Highly recommend.”
“Rodney spent a ton of time with me and explained How I would benefit with the plan I have. Verizon should know how lucky they are to have Rodney as an employee. He exceeded all my expectations. I know where to go when I have cell phone needs.”
“I have needed help with my business account. Jackson has gone above and beyond to help correct the account errors for me. In fact, he had one correction and refund applied to my account within a day. He has always responded to my calls promptly, and helped me with everything I have needed. I cannot say enough about his knowledge, expertise, and his willingness to help and get everything straightened out for me. He explains exactly what is going on and is on it to make it right immediately.I cannot thank him enough for all of his help and guidance. Jackson is the best! Definitely recommend his store!!Thanks for all you do for me Jackson!”
“Went to the s. Academy store to buy a phone after leaving the 1610 Cheyenne mountain Blvd store. Waited at the Cheyenne mtn store along with two other people and never got acknowledged by the employees.Short answer:1610 Cheyenne mountain Blvd store-SUCKS6530 s academy store-Pretty good”
“I always dread going into the AT&T store as I hate buying a new phone. Unfortunately lost my phone and I stopped here to get a new one hooked up. Brandon and Halima were amazing. Both were friendly, patient and kind. Turned an errand I had been dreading into a great day :)”
“Cory & Jared...awesome throughout the entire process. We were definitely taken care of in spite of our incredibly, tall order. Highly recommend this particular location for all of your Verizon needs??”
“We brought my iPad in for a new screen. They were great in every aspect. They answered all our questions, had the part on time, did an excellent job fixing it and were very friendly. So glad we found J’s Electronic Repair.”
“Brian Taylor has got to be one of the most passionate and through associate that Cricket has to offer. Brian helped me last night Purchased a new iPhone 15+ Set it up for me, even after his shift was over. He went above and beyond by expectations. I am very pleased with the service he provided, and with all the help with all the questions that I had. Very very much recommend Taylor to anyone that needs a cell phone or any other cricket needs. He’s a very valuable asset to the pikes peak store. Probably one of the best employees that cricket has. I do whatever I could hang onto that gentleman. Thanks again Brother for all your help. I’ll see you again soon when I bring my fiancé to get a phone. ?”
“I went back to see Jessie at Palmer Park as a follow up and was an excellent visit. He helped us tweek the system where in our area of residence is problematic, not the phone or service. Revamping and looking at my area from technicians would be a solution to avoid having this problem again. I highly recommend this store.”
“I've been to a few locations in town for Metro and this one is always by far the best. I've always gotten amazing customer service at this location and always good deals. Highly recommend this location over any of the others!”
“We were 1200 mile' from home visiting when my wife's cell phone stopped working. Thank God for Google that got us to the store. The girl, very intelligent, very professional, new right away what problem was: the SIM card died. She replaced it, and it worked perfectly. And she wouldn't charge for it either, or her time. I wanted to tip her, but she refused that toooooo!! God bless this wonderful girl ( my wife and I told her how beautiful she looked because she really is). And God bless T-Mobile. Thank so much!”
“My husband visited this store and spoke to Chris and Josh, who were very knowledgeable and helpful in addressing an unusual problem and identifying products that met his needs. He says that Chris and Josh accomplished more for him in 15 minutes than AT&T Customer Service did in five hours over three or four calls.”
“The staff is extremely helpful and patient, guiding me through the latest device and plans. The store is well organized. Highly recommend for all your mobile needs.”
“These people are so nice and helpful. I just needed to add a couple of lines on my account but ended up going back and getting phones. The young lady who helped is was good about giving us good info on the phones.”
“Donaven was very helpful. I had tried several other locations tofind a phone case that I liked! His location actually offered me achoice! Positive experience for sure.”
“Our experience at Verizon was great. After the passing of the previous account owner, Carlos helped us exponentially with the transferring ownership of the account, and my entire family walked out with new phones. He got us really great deals and we got thousands of dollars in technology for only a few hundred a month.”
“One of the best experiences, the man did not speak Spanish but he did everything to help me and even called on cell phone. To your wife to help us (she spoke Spanish) she brought me an iPad, thank you, there are others who don't even pay attention to you.”
“I mainly shop here for manga as it seems resellers eat up any retro games EntertainMART gets. Depends on the day but they sometimes have decent titles for the NES, SNES, GBA, and GameCube. The rest are mainly throwaway titles that nobody wants. In my opinion, the manga section is the best part of the store right now. They have everything Shonen, very niche titles, even 18+. I personally shop their used section and 95% of it is in very good condition. Almost can't even tell its used. Used manga sells anywhere from $2.99 - $14.99 depending on the title but prices are more than fair.”
“Good afternoon!Our recent trip to the Fillmore location was very refreshing!We were helped by a young lady named Leana!She was beyond amazing!Extremely patient with myself and my Mother who is elderly.She was very informative and took her time to answer each and every question we had.It was such a pleasant experience for both of us!It literally made our day!”
“I am so happy with the experience I had at Verizon! Nate is a wonderful associate who helped me with my selection of a new iPhone with the fantastic deal available on it! He spent a great deal of time helping me since my old phone wouldn’t turn on. He was able to transfer all of my data to my new phone which was such a relief. He added the accessories i would need for it too! You won’t be disappointed at this store with their great staff! Nate is the best !!!”
“I highly recommend this store if you're doing business with AT&T in the Springs. They treat their customers like people and have always been direct & honest in response to any questions that I've had.Their GM, Derrick (sorry if I'm misspelling that), is first-class in management and their Android Ambassador is top-notch in knowledgeability and assistance.To keep it short: I've had the misfortune of dealing with other (non-corporate) locations in the area and the difference is night & day. Do yourself a favor - don't go anywhere else.”
“10/10 The reps at this store know what they're doing!!!! I was greeted in a timely manner and all my concerns were addressed! Thanks 8th street TMobile staff!”
“Hip Hip Hooray for Marshall! Getting billing matters and someone to listen took multiple phone calls to customer service, a visit to the Salida store on 2 occasions and too many phone attempts to the Briargate store than I care to count. We live out of town and happened to be Downtown Colorado Springs and thought we would ask for help again. Marshall listened, ask good questions and set out to assist us. Multiple matters regarding lines, plan changes, refunds and suggestions were all handled in one visit. Thanks to Marshall we have continued to be pleased AT&T customer.”
“Gerrit is such a great worker he is always going above and beyond the call of duty I love shopping at this location. One day I went to pay a bill and walked out with 2 new lines like how?!?!! He just has a way with words. Great friendly and clean workspace and a very great Playlist woyld definitely recommend 20/10”
“There's a new manager now Rachel and shes the best! She's filled with so much light and compassion and has really good customer service whenever I need her help. ♥️”
“By the numbers, attentive staff that was amiable a and helpfully. Answering all my questions without pause. I ended up getting a new Z fold 5, a case, screen protector and a charging cable/ power block. The longest part was transferring my data. These guys were great. I will definitely come. back.”
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“Nolan was great!! Thought my charging port was broken, but it was just dirty. He cleaned it right then and there for me. In and out in 10 minutes. Thanks so much!!”