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November 2023 by Savannah Guinan
I had a great experience at Brakes Plus. The staff was trustworthy and provided excellent service. They thoroughly explained the work needed and gave a detailed estimate. The technicians were skilled and completed the job efficiently. The overall customer service was outstanding. I highly recommend Brakes Plus for their reliable and top-notch brake maintenance services.
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November 2023 by Jacob Bain
Great service for oil change and brakes. Had my rotors resurfaces too and now the braking on my vehicle is smooth. They will try to offer other services which is normal. Just have your mind made up before going in there unless you have the extra money to spend.
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November 2023 by J Bo
Called to have my Dodge looked at for an alignment and oil change. Needed my tie rod replaced. They were able to get my oil change and ordered the part for the next day. Worked with me on scheduling so I was able to get the last appointment of the day. Really felt like they went above and beyond to accommodate me. Stephanie, you were amazing every step of the way. Great mechanic and customer service. Price was much better than I expected, as well. Thank you.
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November 2023 by Mark Mallory
I took my car in for brake issues and the customer service from Bekah was great. She took the time to explain the deficiencies they found, took me back to look at the damage, and provided several options to fix my brakes. The mechanic, Dylan, repaired my brakes in a timely manner and I have not had any issues since. I am grateful for their service and will use this Brakes Plus location in the future for all my car services.
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October 2023 by Christian Vetter
Staff were great at breaking down my options and giving me full quotes for my brake job after a free inspection. I appreciate that they didn't try to push sales on me. They did mention they would recommend a brake fluid flush but said my fluids were fine and didn't need that service yet.Be prepared to wait a little (my wait time was about 3 hours total) but overall I am very happy with the service and cost.
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October 2023 by Crystal Forney
Chad the store manager is AMAZING! Took my vehicle in for some work. Chad and his staff went over and above for me. Great staff. I will definitely bring my vehicle back for other maintenance services they offer. If your needing your vehicle serviced go see Chad and his staff. They will take care of you!
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October 2023 by Joell Hoffman
They recently helped me when 2 sensors went bad in my car and was fast getting them replaced in time for a medical appointment I had same day. They even made sure everything else was good to go and even told me what may need to be replaced later on. They were super nice and understanding about everything. Will definitely be going to this location for any future needs and their prices don't break the bank either.
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October 2023 by Luis Arredondo
Absolutely professional and friendly auto shop with respectful staff and skillful technicians. Sean was an amazing tech counselor and want it to make sure I knew everything being done do my vehicle. I would most definitely recommend their service.Service: Wheel alignment
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October 2023 by Melissa OConnell
The staff was very efficient, communicative, knowledgeable, and helpful. They fixed a slight problem during a brake inspection at no cost. Great customer service - I will be back when I actually need brakes!! Sean especially was super helpful!Service: Brakes
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September 2023 by Vikki T
I don’t recommend this place. Simply because they certainly take advantage of people. I was charged $509 just for 2 front brakes/rotors and brake fluid…I was there for a hour. I was given a quote way less than that on the phone before coming in. Once I was already there I still went through with it because I had all my kids and had driven about 25 min to get here. Do not come here if you’re a vulnerable woman. You WILL be taken advantage of. And I knew I was being scammed but did it anyway because I had my kids. Everyone I have spoken to said how ridiculous it is I was charged SO MUCH! I’m only giving 2 stars because the employees were nice…although they run up their pricing.
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September 2023 by Amber Rogers
This place is the best I came in for a a/c problem I was really worried that it was going to cost an arm and a leg. Steve, Tim, and Chad are the best to handle every situation. The best customer service. I am extremely grateful for what they have done for me. Always be a loyal customer. ?
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September 2023 by C & G CUSTOM INTERIORS
These guys always do a great job! They are fast and very helpful. They even squeezed me into their busy schedule today. Thanks Becca, Tim & Lucas.
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September 2023 by Patrick Delohery
Steve and the whole crew were amazing to work with, on Labor Day weekend no less!! I bought my Lincoln Navigator used and the brakes were gone or going so I had everything replaced! They had everything in house and took care of me while I waited! It was EASILY the best experience I ever had getting new brakes!!
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August 2023 by Nicole Brogden
Steve is the best!! Dropped the car off for an oil change and we were greeted by Steve at the desk. He gave us a call in about an hour to pick our car up, hooked us up with a coupon that he had, and was super friendly all around! I have used Brakes Plus in the past for new brakes and they were honest about only needing one set, not both. Will go here every time moving forward. Thank you to Steve and the rest of the team for being honest and friendly!
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August 2023 by Kevin Oakden
After traveling from Columbus, Ohio to Westcliffe, CO (and then driving through the Wet Mountains for a week), I wanted to catch a few sights near Colorado Springs. Pulling into town, I slowly came to a stop and the truck didn't feel right. I pulled over and confirmed it was the brakes. My girlfriend and I both immediately called two different brake repair shops we found online and Brakes Plus (Steve) picked up right away. "We close soon, and we can at least take a look at it". We were on on way! They provided above and beyond service!!! Definitely recommend! Steve was empathetic and instrumental in making sure we had our truck back as soon as possible! We even still had time to see all the sights we wanted to see and made it home safe! Thanks again Steve and the crew there at Brakes Plus ??Service: Brakes
