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November 2023 by Miss Jackson
Jennifer asked me to share my experience so here I am. I did tell her that I needed to take the ole brakes for a spin before I could do that. First of all let me say she was amazing! Worked her butt off, is so full of useful information, and took care of us to make sure we were safe when we left. Now that I have kicked the tires as the saying goes, I can complete my review. I would recommend this shop all day long. From start to finish I was completely taken care of and kept in the loop. I had been to the dealership and they gave me an estimate which made the hair on the back of my neck stand up. Jennifer was able to save me hundreds of dollars and address my issues. It's so important to feel like you can trust the people who are working on your vehicle and I wholeheartedly felt that way! Also I loved her personalized envelope!
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November 2023 by Amber Skies
Jennifer was my service advisor and she was the best! Just had my brakes done and everything was great from the customer service to the technician service! I can stop on a dime. You will see me in the future.
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November 2023 by Lucy J
I took my car here after I kept hearing a squeaking sound coming from what I thought was the back tire. Turns out, it was simply a bungee cord with a metal hook hanging in the trunk that was causing all of the sound. They diagnosed and fixed the problem but did not charge me for the visit even though they absolutely could have. Thank you Mike and Jake for being so wonderful!
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November 2023 by Francisco Mariano
Stop wasting your time looking for other places, you found the right one!! Hands down: professional, respectful and affordable! So stop going to those over priced dealerships; Brakes Plus can do just the same and keep you within your budget. Shoutout to Mike and his team for an amazing job, thank you!
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October 2023 by Layla Jackson
Jennifer was amazing! The waiting area was clean, it didn't break the bank, and the services were done quickly!
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October 2023 by Matt Ryder
I’ve struggled finding a good shop to have my truck worked on, but the people at Brakes plus were amazing. Great communication, work done in a timely manner and service with a smile. Thanks so much everyone.
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October 2023 by Freya Love
Jennifer is the most wonderful human being ever! My brakes were a safety hazard and she went out of her way to make sure my kiddos were safe in my vehicle! She made sure i understood my braking system and the technician worked very quickly!
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October 2023 by Johnny P
Jennifer was so helpful in making sure that we got back on the road safe. They worked with us on the cost to make sure our wallets were happy! We will gladly be going back here for any further maintenance on our Kia.Service: Brakes
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September 2023 by Chase P.
Had an appointment for 3:00pm, car didn't get on the rack until after 4:00pm, no problem. I get my car back after brake service to hear clunking so I return to have it adjusted, no problem. I leave again to go home, after 5:00pm. I get home and try to park my manual car, some numb nuts thought loosening the emergency brake was a good idea, now I can't park in neutral without sliding down hills and no one capable is at the shop to fix the problem they created half an hour later. Thank you for the ruined weekend. Paid over $800 for service and was not satisfied after 2 and a half hour wait with appointment and still have brake problems.
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September 2023 by josh mullins
Went for an alignment. They lied about a part being loose to try and up charge me $300. Installed said part myself and asked the second place I went to about it and everything was good. Car repair is stressful and expensive enough without mechanics like this.
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September 2023 by Jenny Bennett
They worked on my brakes and made sure that they were safe. Nice service but needs a bit more communication with each other. Other then that great ??
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September 2023 by Tyler Hardy
Amazing costumer service! They communicated with me well and up front and honest on my breaks. Brakes Plus has your best interest in mind ! I would recommended them to all my friends and family
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August 2023 by Kay
I went a couple weeks ago and I have to say that was the best experience I have ever had! Jennifer explained everything to me so that I had an understanding. I had been to three other places and they all quoted me outrageous prices and confused me. I was able to get my brakes done at a reasonable price and I felt like I was being taken care of by someone who genuinely wanted to help me . I will continue to go there for all my automotive needs.
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August 2023 by Arian Cross
This place has has great people, all friendly and knowledgeable and extremely helpful. They don’t seem to mind going the extra mile which was a huge relief for me, Jennifer is the most amazing human being and I really appreciate all her help!! I will definitely be back and I highly recommend!Service: Electrical repair
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August 2023 by Wendy Branwell
This is my new go to place they were fantastic. My brakes squeaked for two weeks so they did it in a thorough investigation and I had no brake problem. I guess it was just moisture. Jennifer at the front desk was awesome. I would wholly trust these folks in helping with any kind of car problem. I’m so glad that I found this breaks plus place. They could’ve taken me to the bank, but they didn’t. They are superb. Thank you guys!