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December 2023 by Nicholas Bonvini
Stopped in to print and mount some certificates for my business. Stefan was courteous and did a careful job.
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October 2023 by Pepe Garcia
Stopped in hoping to be able to print something quick and cost efficient. Im not the best with computers and definitely don't own a printer , I was experiencing a little issue gettin the item to print on the self service kiosk. So i stopped at the print service desk and requested help. The Gentleman named Terry was kind and took time to help me on a 1 on 1 level. He Emailed my document to the store and worked magic to get the document printed personally. He came in clutch in a time of need. Appreciate you Terry.
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October 2023 by Marcel Castro
I shipped a time sensitive check OVERNIGHT with FedEx. It arrived FIVE days later at the destination. I have also never worked with a company that makes it nearly impossible to attain a refund when the company fails to provide the services the customer has paid for. Every employee I spoke to directed me to a self service portal on a website that was impossible to navigate without looking up specific instructions on reddit. Piss poor service and overall experience. As of this posting I am still out the 50 dollars I paid FedEx for overnight 5 day shipping lol. The time sensitive check is also still not posted to the account. Thanks FedEx.
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October 2023 by Barbara Castro
I paid $55 to overnight a time sensitive document on Thursday morning. I was told it would be delivered Friday by 10:30 am. It wasn't finally delivered until the following Monday at 10:35 am. Now I get to deal with their customer service over their money back guarantee because this location "can't deal with that". FedEx is a joke. Next time I will stick to the post office.
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October 2023 by Marcel C
I shipped a time sensitive check OVERNIGHT with FedEx. It arrived FIVE days later at the destination. I have also never worked with a company that makes it nearly impossible to attain a refund when the company fails to provide the services the customer has paid for. Every employee I spoke to directed me to a self service portal on a website that was impossible to navigate without looking up specific instructions on reddit. Piss poor service and overall experience. As of this posting I am still out the 50 dollars I paid FedEx for overnight 5 day shipping lol. The time sensitive check is also still not posted to the account. Thanks FedEx.
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April 2023 by Eduardo Mendes
The service at FEDEX at this store is terrible. I did some business cards and the cut was not bad, was terrible. I requested refund for the manager in person and she said she could not refund, She told me I need to go to the website and request it. I could not find a place to request so I call the FEDEX customer center and they said there is nothing they can do, the manager needs to approve. In other words I spend $50 and all the business cards will be throw in the garbage. Don't use this store or FEDEX. They don't respect the client and the quality of the service.
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February 2023 by A'Lisa Tello
Shirley and Chandler were very friendly and helpful. Great customer service from them! Important note: FedEx is NOT a one stop option if you are applying for a NEW passport. Passport renewals should be doable there.
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December 2022 by Bristol Marks
Won’t be back to this one strictly because Chandler lacks customer service and a smile. Not the nicest interaction I’ve ever had for no reason at all.
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December 2022 by Timothy Ohman
I'm sincerely blessed to finally be here at this location ( 532 Garden of the gods, 11/10/22...early am)to speak with a live person,get my label printed,and finally sent to my granddaughter. Fedex has great service and personel.
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November 2022 by B Hansen
Bad customer service. Went to do a return scan. Had the code. Woman couldn't scan it and asked me to send her the email. Then after 15 minutes and blaming my email being bad, told me she won't help me and basically told me to leave. I was never rude at any point so didn't appreciate the attitude and lack of help. She also was rude to another customer about her packaging. Won't be coming to this location again.
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October 2022 by Rachel Vigil Trujillo
Check your pricing before you go.I was doing online order on FedEx website that I just couldn't get the right size to fit, price and everything came to $100 dollars online. But when I went in store to the Garden of the Gods Location and asked for them to print and do, the gentleman rang me up at $300 dollars!!! How do you figure ?Took my USB and went home to do online myself. Still came to $100 dollars. Nice try on trying to upsale/tip/commission yourself an extra $200 dollars. Not happy with your sales service Mr. FedEx man, but will be nice to not name you.
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August 2022 by Dennis Rios
This is a story of my wife's shipping experience through this FedEx Center. Order the laptop online scheduled delivery date was Saturday laptop was placed on delivery truck out for delivery then we got a red flag and it was taking back to the shipment Center. Calling several times and asking for many days in a row. We were being told everything from it wasn't scanned properly. It weighed over 8 lb and had a battery so it needed to be inspected. The next day it had to be sent back for reinspection according to FedEx. Then finally 5 days later and after 3 hours on the phone this morning they finally admit that the laptop was destroyed in transit by them. I know we have no control over who online dealers used to ship packages but I will never trust or use FedEx for any of my shipping.
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July 2022 by Linda Saville Bryant
I had a couple of things to do here from printing out some documents to having a couple mail labels printed out for sending some things. Shirley was so nice, friendly and above all helpful. I wouldn’t hesitate to return to this location in the future for my printing and shipping needs.
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June 2022 by Emma P.
These hours are incorrect. They are currently open 9 am - 7 pm on weekdays. Please update!
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June 2022 by Chloe Shaw
Shirley was fantastic and so friendly. Amazing service, very informative and helpful. Printed 150 double sided copies for me in about 10-15 minutes :)