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November 2023 by Deb Ahnfeldt
Honest Accurate automotive truly lives up to their name! They are Honest and they are accurate! Red Noland Infiniti told us that we needed $8000 worth of repairs on our car. I took our car to Honest Accurate to get a second opinion. The issue was a $40 connector piece. Thanks Honest Accurate for saving me $7960!Service: Electrical repair
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November 2023 by IowaBoy InColorado
I spoke with Ian at Honest Accurate for car repairs to my stepdaughters car while she's attending UCCS. Living in Aurora, it seemed an issue knowing where to go for good work and honest people. A co-worker told me about them and their reputation as he knew from his experience. Talking with Ian at Honest Accurate made me feel that I chose right!! He helped me along with what she described as "the car is breathing" which wasn't the issue, just the A/C compressor, but the shake was the motor mounts which he helped me out with it all!! Great quote and great service!! And they're right by UCCS!! Super convenient for myself and my stepdaughter!! They dropped her off and were even able to pick her up when it was finished, as she was just a few blocks away. Thanks for your help Ian!! Very much appreciated!!
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October 2023 by Wanda Brown
Honest Accurate Auto was recommended to me by my Son!This was my second time using Honest Accurate Auto and was very much please with their service both times! They diagnosed and called me with the results! I Felt like they took me along as they worked until the finish! I would recommend them to anyone¡Services: Transmission
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October 2023 by Ronda Shustar
All of the staff were responsive, thorough, and friendly. They requested some history of repairs so they could better know my car. Provided photos and descriptions of recommended repairs with priority ratings. Follow-up communication helped me to clarify and plan my timeline for future repairs. Great customer and mechanical service! I will not go anywhere else.
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October 2023 by Dean-Robert Ayers
Honest and Accurate has been incredibly kind and professional throughout my interactions with them. I spoke with Jesse over the phone and he clearly explained what they found and did not try to upsell me on services I did not need. They were very accommodating with my schedule and made it very easy to drop off and pick up my car outside of their business hours. Since I wasn’t able to pick up my car while they were open the invoice was left in my car with the same information I was given over the phone.I will recommend them to anyone in the Colorado Springs area that needs work on their vehicle. I am very impressed with my experience.Services: Steering & suspension repair
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October 2023 by KT Rider
First time using Honest and I was very impressed with their professionalism and customer service. I wanted to get a 2nd opinion on potential service of my vehicle’s front axle. They explained their process well and how they would communicate the results. I can’t comment on their repair quality because they didn’t do any work, but I will use them next time I need work done.Service: Transmission
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September 2023 by All 4 Y.
Once a loyal multi vehicle family customer, now former never again customer. Save yourself a headache, time and more importantly money by going elsewhere for your service needs. You guys might want to rethink your customer service and business model. But what do I know, I'm only a customer
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September 2023 by Nick Tuitel
Took great care of us! Drove me home when the car went into the shop, gave me a free loaner vehicle when the part was supposed to take three weeks, got the part in less than two weeks and repaired it the day following. They also gave us a free oil change because they noticed it was looking like it needed it! Vehicle feels fantastic and we've found a new go-to mechanic in town. Fantastic service, wonderful care.Services: General repairs & maintenance
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September 2023 by Glenn Merchant
My vehicle was damaged following a collision with a large road hazard (it is Colorado Springs after all...). I called first thing Monday morning and they were able to work me in the same day (totally unexpected) for a quick visual of any undercarriage. Sadly, that inspection led to the need to replace a number of suspension/drivetrain parts. As time went on, it became clear that involving my insurance (after the initial repairs) was a must. Jessie and Jennifer were both patient and diligent in dealing with an unusual insurance repair. On request they retained all parts for the adjuster's inspection. I made what should have been a simple repair extremely complicated. Through it all they were extremely responsive and cheerful. I have been a customer of their East location for the past 20 years, but following a move, found the West location to be closer. Their service far exceeded my expectations (already high) and I look forward to bringing all my vehicles to them in the future!
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September 2023 by Joni Sheffer
I have loved Honest Accurate. Their pick up and drop off customer service has been a life saver. They are friendly - give access to the person working on the car- they pursue each car issue. My vehicle has always been returned clean and in time. Thumbs up!Services: General repairs & maintenance
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September 2023 by LeAnn Bair
I always feel good after Honest Accurate services my Honda! I know my car has been well taken care of and I feel safe. Prices are reasonable. All the employees are professional and work hard to accommodate customer needs!Services: Air & cabin filter replacement
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August 2023 by Alicia Stanton
This is the most honest auto shop I’ve worked with. Not only was their inspection report thorough, it helped prioritize my repairs into which were most urgent and which could wait. Very friendly staff that is willing to explain any issues with your car in a way that you can personally understand, and willing to go that extra mile with you as an individual. Will definitely be a returning consumer with both of my vehicles.Services: Vehicle Inspection
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August 2023 by Arlyne
Honest Accurate Auto Service West was amazing! My daughter is going to college in Colorado Springs and had an issue with her car! The employees were honest with the problem and made sure her car was safe to drive! Their prices are reasonable and care about their customers! We will definitely use them for all car issues!Service: Auto maintenance
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August 2023 by Andrew Berson, MD
We developed a problem with the serpentine belt on my sons Subaru two days before he needed to leave for a drive across the country. The people at Honest Accurate Auto we so great! They worked us in the same day we called, found and fixed the problem the same day and finished the job for less than the original estimate! They were superb. We felt like they treated us like family! So impressed with this crew! Thanks Honest Accurate Auto Service!Services: Auto engine diagnostic
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August 2023 by Carol Pacheco
We have been taking all of our vehicles to Honest Accurate for many years. They have always treated us well. We never pay for service we do not need. They do a fantastic job and are very honest. They replaced a motor in our 2003 Honda Accord over 6 years ago and it's still running. Randy has always taken good care of us. Thank you to the team of experts at Honest Accurate. They also offer an amazing shuttle service.Services: Vehicle safety inspection
