Honest Accurate Auto Service - West is a family-owned and operated auto repair shop that has been serving the Colorado Springs community for over 30 years. With two convenient locations, they provide maintenance and repair services for all Asian and domestic vehicles. Customers praise the shop's integrity, accountability, and exceptional service. They have found the staff to be honest, helpful, and polite, even when dealing with complex issues. The shop's communication and pricing are also commended, with customers feeling they are not being overcharged. The technicians at Honest Accurate Auto Service - West are knowledgeable and provide transparent information about the condition of vehicles. They work closely with customers to ensure their needs are met and that they are not paying for unnecessary services. Overall, Honest Accurate Auto Service - West has earned a reputation for being a reliable and trustworthy auto repair shop that goes above and beyond to provide exceptional customer service. Customers express their appreciation for the shop's honesty and the care they take in maintaining their vehicles.
Went in for the routine oil change and new wipers along with concern about front right strut making a bit of noise. Randy was great in explaining the next steps in getting tires and struts replaced. I appreciate the help, patience and details to make decisions going forward. Great to see everyone!
November 2025
We took our car in for what we thought was a minor issue. It ended up being so many more problems, but we found them to be honest and helpful. They worked with us and I really appreciate it.
November 2025
Awesome customer service, friendly, care of all customers. Work ethics are above all.
